Clinical Director – Quality and Training
Sprinter Health
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Design, implement, and oversee comprehensive clinical quality assurance programs for in-home care delivery
- Establish and monitor key performance indicators (KPIs) and quality metrics for clinical services
- Ensure compliance with HEDIS quality measures and support health plan partners in achieving quality targets
- Lead root cause analysis and corrective action planning for quality incidents
- Develop and maintain clinical protocols, standard operating procedures, and best practices
- Collaborate with the Chief Medical Officer and clinical leadership on quality improvement initiatives
- Oversee patient safety programs and incident reporting systems
- Design and implement comprehensive onboarding and continuing education programs for all clinical team members
- Develop competency assessment frameworks and ensure all clinicians meet performance standards
- Oversee the creation of engaging training materials, protocols, and resources for both technical and soft skills
- Lead train-the-trainer programs to build internal training capacity across regions
- Evaluate training effectiveness through assessments, audits, and performance data
- Partner with People/HR teams and clinical leadership on clinical workforce development initiatives
- Stay current on best practices in adult learning and clinical education
- Build and maintain a robust quality assurance and initiatives program with clear KPIs and reporting
- Ensure all clinical operations comply with state and federal regulations, including OSHA, CLIA, and HIPAA
- Maintain relationships with relevant regulatory bodies and manage audit processes
- Partner closely with credentialing and compliance officer to ensure adherence to scope of practice requirements across different states
- Partner with Operations, Product, and Technology teams to optimize clinical workflows
- Collaborate with Customer Success teams to address partner needs around quality and training
- Work with Data and Analytics teams to leverage insights for quality improvement
- Support Business Development efforts with clinical expertise and quality metrics
- Serve as clinical quality subject matter expert for internal and external stakeholders
- Responsible for performance of quality and training teams
- Build and manage a high-performing clinical quality and training team
- Foster a culture of continuous improvement, learning, and clinical excellence
- Provide mentorship and professional development opportunities for team members
- Establish clear goals, metrics, and accountability frameworks
Requirements
- Clinical degree (RN, PA, NP, or MD/DO) with active licensure
- 7+ years of progressive clinical experience, including 3+ years in quality management or training leadership
- Deep understanding of clinical quality standards, patient safety principles, and regulatory requirements
- Proven experience developing and scaling training programs for clinical staff
- Strong knowledge of HEDIS measures, value-based care, and quality improvement methodologies
- Experience in home health, mobile health, or similar non-traditional care settings
- Excellent leadership, communication, and stakeholder management skills
- Ability to work in a fast-paced, high-growth startup environment
- Proficiency with quality management systems and learning management platforms
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical quality assurancekey performance indicatorsHEDIS quality measuresroot cause analysisclinical protocolscompetency assessment frameworkstraining program developmentquality management systemslearning management platformsregulatory compliance
Soft Skills
leadershipcommunicationstakeholder managementmentorshipcontinuous improvementcollaborationorganizational skillstraining capacity buildingperformance evaluationadaptability
Certifications
clinical degree (RN, PA, NP, MD/DO)active licensure