SVP, Global Alliances

Sprinklr

SVP, Global Alliances leading global partner ecosystem strategy at Sprinklr. Driving customer success and market reach in a fast-paced environment.

Posted 7/8/2026full-timeRemote • District of Columbia, New Jersey, New York, Pennsylvania, Texas, Washington • 🇺🇸 United StatesLead💰 $236,000 - $394,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing partner strategies that drive revenue growth and customer success, while effectively managing relationships with C-level stakeholders and cross-functional teams. Proficient in establishing performance-driven operating models and operationalizing partner-sourced revenue models.

Highest-signal resume keywords

Global Partner LeadershipRevenue Growth StrategyPartner Ecosystem DevelopmentCross-Functional CollaborationExecutive Stakeholder Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Partner Strategy DevelopmentRevenue Model OperationalizationKPI MonitoringMarket Trend AssessmentService Delivery Strategy

Soft Skills

Outstanding CommunicationInterpersonal SkillsInfluencing SkillsHigh EnergyResilience

Certifications & Qualifications

Bachelor’s DegreeMBA or Advanced Degree Preferred

Industry Keywords

SaaSEnterprise TechnologyPartner EcosystemStrategic PartnershipsCustomer Success

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Lead the ongoing transformation of Sprinklr's partner ecosystem by establishing a performance-driven operating model focused on revenue impact, pipeline creation, and customer growth
Drive a cultural shift across the alliance's organization, reinforcing accountability, measurable outcomes, and strategic partner engagement
Develop and execute a partner strategy that aligns investments and resources with the partners most capable of delivering meaningful business results
Establish and operationalize a partner-sourced and partner-influenced revenue model, with clear attribution, accountability, and forecasting rigor
Embed partners into the full customer lifecycle, from pipeline generation through services delivery and expansion
Drive co-sell discipline and execution excellence with Sales, including joint account planning, deal inspection, and governance
Define and enforce rules of engagement (ROE) that prioritize speed, clarity, and customer outcomes across partner and direct sales motions
Scale partner-delivered services capacity to increase attach rates, accelerate time-to-value, and improve gross margins
Build and scale industry-specific and solution-based partner plays (e.g., CX, Contact Center, AI-driven insights)
Drive joint strategies with top partners, including co-innovation, co-marketing funds, and executive alignment
Develop and implement partner enablement frameworks including training, certifications, and sales toolkits
Establish and monitor KPIs to measure partner performance, pipeline contribution, and customer impact
Lead Quarterly Business Reviews (QBRs) and Annual Reviews to ensure alignment and accountability
Partner with Product, Marketing, Sales, and Customer Success to ensure seamless execution of joint initiatives
Collaborate with the Partner Program team to evolve competencies, tiers, and incentives
Serve as the executive sponsor for key alliances, ensuring strategic alignment and executive engagement
Grow and scale a nascent and immature channel
Drive global expansion through regional reseller recruitment and enablement
Co-develop joint value propositions and go-to-market strategies with partners
Leverage partner insights to inform product innovation and market strategy
Ensure rigorous governance, reporting, and communication across the partner ecosystem
Develop and execute a service delivery strategy that leverages both internal resources and external partners to maximize customer success and operational efficiency
Continuously assess market trends, partner needs, and competitive dynamics to refine strategy.

Requirements

What you’ll need

Bachelor’s degree required ; MBA or advanced degree preferred
15+ years of experience in global partner and alliance leadership within a SaaS or enterprise technology company
Proven success in building and scaling global partner ecosystems, including SIs, ISVs, cloud platforms, and resellers
Strong track record of driving revenue growth, customer success, and market expansion through strategic partnerships
Executive presence with the ability to influence and collaborate across C-level stakeholders
Deep understanding of partner business models, market dynamics, and enterprise buying cycles
High energy, resilient, and thrives in fast-paced, high-growth environments
Outstanding communication and interpersonal skills to lead, collaborate, and influence cross-functional teams and stakeholders.

Benefits

Comp & perks

healthcare coverage
paid time off
401k plan with 100% vested company contributions
flexible paid time off
holidays
generous caregiver and parental leaves
life and disability insurance
medical, dental, vision, and prescription drug coverage