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Sprinklr

Senior Field Sales Operations Manager

Sprinklr

Sr. Field Sales Operations Manager driving operational strategy within the Revenue Operations team at Sprinklr.

Posted 6/9/2026full-timeRemote • Illinois, New York, Washington • 🇺🇸 United StatesSenior💰 $146,000 - $244,000 per yearWebsite

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Hard Skills
Sales OperationsRevenue OperationsBusiness OperationsSalesforce CRMPowerBITableauLookerQuota SettingTerritory PlanningFunnel Analysis
Soft Skills
Analytical MindsetProject ManagementVerbal CommunicationWritten CommunicationPresentation Skills
Tools & Technologies
SalesforceOutreachClariGongBusiness Intelligence Tools
Industry Keywords
B2B SaaSSales Tech StackKey SaaS MetricsARRNARRChurnWin RatesQuota Attainment

Tech Stack

Tools & technologies
Tableau

About the role

Key responsibilities & impact
  • Partner with AMER leadership to develop our field strategy for the region and alignment with our global team.
  • Design, document, and continuously improve end-to-end sales processes — from lead handoff to close — aligned to Sprinklr's enterprise SaaS motion.
  • Lead weekly, monthly, and quarterly business review (QBR) preparation and reporting cadences.
  • Collaborate with our Analytics team to uplevel our dashboards and/or create your own dashboards in PowerBI or Salesforce to surface actionable insights on pipeline, ARR, churn, win rates, and quota attainment.
  • Monitor and analyze key SaaS metrics: ARR, NARR, Churn, and more.
  • Own and administer the sales tech stack including Salesforce CRM, Outreach, Clari, Gong, and other RevOps tools.

Requirements

What you’ll need
  • 6+ years of experience in Sales Operations, Revenue Operations, or Business Operations at a B2B SaaS company.
  • Demonstrated expertise with Salesforce CRM (admin-level experience strongly preferred).
  • Proven ability to build executive-level reports and dashboards; proficiency in Tableau, Looker, or similar BI tools.
  • Strong analytical mindset with experience in quota setting, territory planning, and funnel analysis.
  • Excellent project management skills with the ability to manage multiple priorities in a fast-moving environment.
  • Outstanding verbal and written communication skills; comfortable presenting to senior leadership.

Benefits

Comp & perks
  • Health insurance
  • 401(k) plan with 100% vested company contributions
  • Flexible paid time off
  • Holidays
  • Generous caregiver and parental leaves
  • Life and disability insurance
  • Medical, dental, vision, and prescription drug coverage