CRM Functional Business Analyst
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Lead Business Analyst
Sprinklr
full-time
Posted on:
Location Type: Office
Location: Bangalore • 🇮🇳 India
Visit company websiteJob Level
Senior
About the role
- Own a module within the product lifecycle, from requirements gathering to design, development, go-to-market, support, and delivery.
- Collaborate with Senior PMs to define cross-platform product strategies and gain exposure to various Sprinklr products.
- Act as a product consultant, engaging with top global brands to understand their business use cases and configure Sprinklr products to solve their challenges efficiently.
- Leverage product usage data to identify customer pain points and recommend solutions.
- Work on improving product adoption across brands by establishing industry-best practices.
Requirements
- Ability to analyze data quickly and extract relevant insights.
- Strong problem-solving skills and ability to map client needs to concrete solutions.
- Proven experience in developing product and marketing strategies and communicating recommendations to executive management.
- Skilled at working effectively with cross-functional teams in a matrix organization.
Benefits
- Comprehensive suite of benefits designed to help each member of our team thrive.
- Voluntary healthcare coverage in countries where applicable.
- Paid time off to recharge and spend time with loved ones.
- Open Mentoring Program to create meaningful connections that support growth and amplify focus.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisproduct lifecycle managementrequirements gatheringproduct designproduct developmentgo-to-market strategyproduct supportproduct deliveryproduct adoption strategiesmarketing strategies
Soft skills
problem-solvinganalytical skillscommunicationcollaborationcross-functional teamworkclient engagementinsight extractionrecommendation communicationadaptabilitystrategic thinking