Springboard Services

People Operations

• Manage full-cycle recruitment, onboarding, and orientation to ensure a positive start for both hourly and salaried employees.
• Prepare written offers of employment for selected candidates per approved terms and conditions.
• Facilitate new hire orientations and ensure compliance with mandatory training requirements.
• Serve as a trusted advisor to staff and leadership on HR policies, procedures, and collective agreement and legislative interpretation while ensuring alignment with best practices.
• Contribute to the development and maintenance of Human Resource policies, programs, and procedures in alignment with our values, compliance with relevant regulations, and achievement of organizational objectives.
• Coordinate training programs to support compliance, leadership development, and skill-building.
• Support succession planning and career development initiatives across all areas of the agency.
• Assist with and conducts workplace investigations, including scheduling the meetings, participating in the investigation meetings and preparing briefing notes, makes recommendations aligned with organizational policies and legislative framework.
• Act as a coach to managers on labour relations, performance management, employee relations, and organizational effectiveness.
• As a member of the Employee Engagement Committee, plan and support staff engagement activities (Town Halls, Annual Staff Event, etc.,) and events.
• Collaborate with and support DEI committee to implement inclusive practices and initiatives including the DEI trainings across the organization and support in advancing initiatives that promote a diverse, equitable and inclusive organization.
• Collaborate with union representatives to support constructive/ positive labour relations and address grievances.
• Promote open communication, trust, and collaboration between employees and leadership
• Promote employee morale and engagement
• Assists with P&C technology projects as it relates to process improvement and strategic design.
• Provide input and support to the P&C Director in the general operations of the P&C department.
• Perform other duties that may be required or assigned from time to time, as assigned by Director, People and Culture.

People and Culture Business Partner