Specialty Care Navigator, Mood & Anxiety

Spring Health

Mental Health professional navigating care for members with chronic mood and anxiety disorders. Fully remote role with a focus on assessments, support, and care coordination.

Posted 6/26/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $33 - $42 per hourWebsite

Tech Stack

Tools & technologies

Spring

About the role

Key responsibilities & impact

Telephonic screening, brief intervention, and referral of members to a mood and/or anxiety specialty treatment provider
Apply active listening, psychoeducation, and motivational interviewing skills to understand each member’s needs and provide support as they set goals
Utilize knowledge of Dialectical Behavioral Therapy (DBT) skills to coach members as part of their care journey
Employ motivational interviewing to assist members in engaging in care
Identify an appropriate level of care, facilitate referral, and coordinate care with a Spring Health provider
Provide consultation regarding mental health concerns and family/relationship issues, as appropriate to member needs
As necessary, provide in-the-moment support and safety planning for members with safety, risks or crisis
Utilize written communication skills to interact with members and providers through email
Document information, maintain accurate records, perform follow-ups, and track progress within several systems – including an EHR – within required timeframes
Identify and problem-solve issues that serve as a barrier or disruption to care
Interact with multi-disciplinary teams such as care support, provider operations, and benefits/billing to ensure a smooth member experience
Assisting other specialty care teams (SUD, Trauma, and Eating Disorders), as needed
Participate in staff meetings, case consultations, and trainings
Assist with onboarding and mentoring new team members
Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards

Requirements

What you’ll need

Required mental health license: LCSW, LMFT, LPC
Minimum of 2+ years of clinical care experience working with chronic and severe mood and anxiety disorders
Experience with motivational interviewing, diagnostic assessment, and triage
Knowledge of current best practices and evidence based treatments for mood and anxiety disorders, with a strong preference for experience and training in Dialectical Behavioral Therapy (DBT)
Excellent listening, written and verbal communication skills
Acknowledge and embrace diversity and inclusion
Experience working with diverse populations
Motivated to go above and beyond for members to provide a high-touch experience
Tech-savvy: must be comfortable using various computer platforms and learning new systems, and efficient in tech-related tasks
Able to multi-task and context switch!

Benefits

Comp & perks

Health, Dental, Vision benefits starting on your first day at Spring Health
Individual One Medical account valued at $199/year per user
Employer sponsored 401(k) match of up to 2%
Yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
Generous paid time off, 10 sick days, 12 paid holidays throughout the year, and a 1 month sabbatical leave granted at your 4 year anniversary
Parental leave up to 18 weeks, depending on eligibility including tenure and medical situation
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
Access to Wellhub, an on-demand virtual benefit that provides wellbeing coaching and budget management
Up to $1,000 Professional Development Reimbursement a year
$200 per year donation matching to support your favorite causes

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

motivational interviewingDialectical Behavioral Therapy (DBT)diagnostic assessmenttriageclinical caresafety planningcase consultationdocumentationrecord keepingproblem-solving

Soft Skills

active listeningwritten communicationverbal communicationdiversity and inclusionhigh-touch experiencementoringmulti-taskingcontext switching

Certifications

LCSWLMFTLPC