Therapist

• Provide consultation and support to employees that enhances employee wellbeing and workplace effectiveness onsite (Tuesday-Friday) and virtually (Monday) at the customer locations in Jones Farm (Tuesday 8-4, Friday 8-4) and Gordon Moore Park (Wednesday 10-6, Thursdays 10-6).
• Providing individual therapy to employees on site and/or virtually
• Proactively develop strong and trusting relationships with leaders and HR POCs and execute against a local action plan for your 2 sites
• Coordinate and deliver critical incident response
• Conduct company tailored trainings and Spring Health benefit promotion events
• Develop expert-level understanding of the customer benefit ecosystem and available support programs, and are able to provide appropriate referrals to members.
• Complete required internal training and assignments and attend Spring Health Clinical Team meetings
• Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards
• Track and monitor available data to identify strategic workplace wellbeing insights, recommend targeted interventions, and collaborate with customer points of contact to successfully deliver targeted interventions.
• Assess for risk and manage member and organizational crises by providing in-the-moment support, triage, safety planning, and follow up.
• Identify and problem-solve issues that serve as a barrier or disruption to care, with support from leadership.
• Complete accurate and timely documentation of all service delivery.
• Participate in the case review process on a regular cadence with the customer’s leadership team.
• Represent Spring Health and help to support/reinforce program parameters and goals.
• Communicate with local points of contact and cascade any needs to Spring Health partners through routine meetings and touchpoints.
• Proactively develop relationships with key customer contacts and attend customer meetings as requested/appropriate.
• Other responsibilities as they pertain to the success of this role

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