Technical Business Solutions Analyst
Everest
SDLC
Senior Technical Program Manager, R&D Operations
Spring Health
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $159,100 - $194,150 per year
Job Level
Senior
Tech Stack
SDLC
About the role
- Lead cross-functional technical initiatives that deliver scalable, high-impact product outcomes.
- Work closely with product managers, engineers, designers, and cross-functional stakeholders to architect, plan, and execute complex technical programs.
- Plan, manage, and deliver cross-functional initiatives ensuring predictable and scalable outcomes.
- Own engineering operations systems and tooling (e.g., Jira, Applause, internal DX tools), managing reliability, usability, and adoption.
- Drive communication across engineering, product, and business leaders to ensure stakeholder alignment and transparency.
- Proactively identify technical risks, operational inefficiencies, and cross-team blockers, driving resolution or trade-offs.
- Establish frameworks for reporting, retrospectives, and continuous improvement to increase delivery reliability and engineering productivity.
- Partner with engineering teams to enhance developer experience through automation, tooling, and process improvements.
- Track metrics like delivery velocity, roadmap completion rate, incident/defect reduction, and stakeholder satisfaction to guide prioritization.
Requirements
- 5+ years in technical program management and/or engineering operations within a high-performing technology org.
- Strong technical fluency: understanding of SDLC, Agile methodologies, and experience with developer tools and workflows (e.g., Jira, Applause, CI/CD systems, DX platforms).
- Proven success in scaling engineering operations: implementing and managing tech stacks, tooling, and operational frameworks that improve delivery velocity and engineering productivity.
- Proficiency in program management and collaboration tools (e.g., Jira, Asana, Coda, Trello).
- Exceptional communicator and collaborator, able to align executives, engineering, and cross-functional stakeholders.
- Organized and execution-focused, with ability to juggle competing priorities and high-volume operational tasks.
- Analytical, data-driven decision-maker, adept at defining and leveraging metrics to assess program health, engineering efficiency, and stakeholder satisfaction.
Benefits
- Health, Dental, Vision benefits start on your first day at Spring.
- Access to One Medical.
- HSA and FSA plans available; Spring contributing up to $1K for HSAs, depending on plan type.
- Employer sponsored 401(k) match of up to 2% for retirement planning.
- A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
- Competitive paid time off policies including vacation, sick leave and company holidays.
- Parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents at 6 months tenure.
- Access to Noom weight management program.
- Access to fertility care support through Carrot, plus $4,000 reimbursement for related fertility expenses.
- Access to Wellhub fitness, mindfulness, nutrition, and sleep subscription.
- Access to BrightHorizons sponsored child care, back-up care, and elder care.
- Up to $1,000 Professional Development Reimbursement a year.
- $200 per year donation matching to support your favorite causes.
- Stock options as part of total rewards package.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical program managementengineering operationsSDLCAgile methodologiesdelivery velocityincident reductiondefect reductionprogram managementdata-driven decision-makingmetrics assessment
Soft skills
communicationcollaborationorganizationexecution-focusedanalyticalstakeholder alignmentproactive problem-solvingcontinuous improvementcross-functional leadershipprioritization
