Director

• Lead the Member Engagement Strategy team responsible for delivering tailored marketing strategies to drive enrollment, activation, and utilization across our customers.
• Develop and scale systems, playbooks, and measurement frameworks to ensure our member marketing strategies are both personalized and operationally repeatable.
• Serve as the strategic engagement marketing voice in customer conversations, partnering with Strategic Account Managers and Customer Success to align on goals, progress, and strategies.
• Translate complex data into actionable recommendations for both internal stakeholders and external partners, with a strong focus on influencing decision-making and optimizing outcomes.
• Collaborate cross-functionally to bring strategies to life and ensure alignment across member touchpoints.
• Build and manage a high-performing team, providing mentorship, clarity, and accountability.
• Drive continuous improvement through experimentation, feedback loops, and adoption of best practices across customer cohorts.

Director, Member Engagement Strategy

Client Director

Client Director

Business Director – Emerging Payments Strategy, Analytics

Director of Payer Relations, Contracting

Director MedTech Education, Ultrasound