Design, build, and maintain internal AI solutions
Develop custom AI applications, automations, and internal tools aligned with our enterprise AI priorities (enterprise search, intelligent automation, virtual agent capabilities, and secure AI enablement).
Build prototypes and production-ready functionality using Python (primarily), JavaScript/TypeScript, or similar languages.
Integrate AI capabilities into core systems including Google Workspace, Slack, Atlassian (Jira, Confluence), Salesforce, Okta Workflows, and internal APIs.
Implement retrieval pipelines, embeddings, prompt orchestration, and internal agent frameworks.
Act as the AI business partner for the organization
Meet with teams across the business to analyze workflows and identify opportunities to apply AI and automation.
Translate ambiguous needs into technical solutions that drive measurable impact.
Create AI usage patterns, templates, and frameworks employees can adopt quickly and safely.
Support AI Governance Board workstreams and implement safety, auditability, data privacy, and responsible-use controls.
Develop integrations and automation pipelines
Use APIs, webhooks, and scripting to connect AI systems to operational and business data.
Build automation pipelines that significantly reduce cycle times across operations, finance, and People workflows.
Partner with Enterprise Systems to integrate AI into order-to-cash workflows, operational tooling, and enterprise systems.
Support Spring’s AI infrastructure & enterprise AI tooling strategy
Collaborate with Security and Engineering to ensure responsible, compliant, and observable AI deployments.
Evaluate and integrate enterprise AI tools such as Glean, Console, and other AI productivity platforms.
Contribute to guidelines, architecture patterns, and playbooks for internal AI development.
Enable, train, and empower the company to use AI
Build documentation, guides, and internal tools that make AI adoption intuitive for all employees.
Partner with Enablement to design and deliver internal AI education programs.
Serve as a technical escalation point for complex AI and automation challenges.

Requirements

4-5+ years of experience in software engineering, technical analyst, AI engineering, automation engineering, or similar technical roles.
Strong scripting or programming experience (Python preferred; JavaScript/TypeScript also welcome).
Experience building LLM-based applications, automations, or workflows (e.g., embeddings, RAG, agent-style patterns, enterprise integrations).
Experience with enterprise AI tools such as OpenAI (ChatGPT and the OpenAI Platform), Google Gemini, Claude, GitHub Copilot, Cursor, and similar platforms.
Hands-on experience working with APIs, webhooks, data pipelines, and automation frameworks.
Ability to rapidly prototype and iterate in ambiguous problem spaces.
Strong communication skills that make technical concepts clear for non-technical partners.
A collaborative approach and desire to help individuals and teams adopt new ways of working.
Nice to have: Experience with enterprise search and AI productivity platforms such as Glean, Console, or similar tools.
Experience working with G&A teams (FP&A, Legal, People).
Familiarity with structured and unstructured data integration, vector databases, and retrieval patterns.
Experience with Google Workspace, Slack Enterprise, Jira/Confluence, Okta, or other modern SaaS systems.
Prior work with automation platforms, internal tooling, system integrations, or workflow orchestration.
Experience working within regulated environments (e.g., SOC 1/2, HITRUST, FedRAMP) is a plus.

Benefits

Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical, accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
Employer sponsored 401(k) match of up to 2% for retirement planning
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
We offer competitive paid time off policies including vacation, sick leave and company holidays.
At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
Up to $1,000 Professional Development Reimbursement a year.
$200 per year donation matching to support your favorite causes.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

PythonJavaScriptTypeScriptAPIswebhooksdata pipelinesautomation frameworksLLM-based applicationsembeddingsRAG

Soft skills

strong communication skillscollaborative approachability to prototypeproblem-solvingtechnical escalationtraining and empowermentworkflow analysistranslating needs into solutionsintuitive documentationeducation program design