Salary
💰 $133,440 - $166,800 per year
About the role
- Report to the Director of Product, Member Experience and collaborate with cross-functional teams.
- Identify, test, and deliver optimizations aimed at increasing conversion of eligible members to active engagement in care, focusing on top-of-funnel.
- Define, own, and socialize a roadmap balancing user & business needs with technical constraints.
- Develop deep relationships with Design, Engineering, Data Science, and Marketing to scope, plan, execute, and launch experiences across web and mobile.
- Conduct market analysis to identify and apply new techniques to reach and engage members across diverse populations.
- Autonomously leverage data to inform product decisions, measure effectiveness, and iterate.
- Develop high-quality documentation and artifacts for cross-functional clarity.
- Guide product development lifecycle at every stage, optimizing processes and rituals.
- Success metrics: meet or exceed member conversion targets; improve NPS and system usability; foster high-velocity experimentation culture.
Requirements
- 3+ years of consumer-facing product management experience, with a track record of driving user growth.
- Strong analytical skills and experience with data-driven decision making.
- Strong experimentation skills, including hypothesis generation, A/B testing, results analysis, and iterative development.
- Experience working with cross-channel customer marketing platforms and A/B testing tools.
- Exceptional communication, organizational, and collaboration skills.
- Passion for mental health and a commitment to improving access to care.
- Ability to thrive in a fast-paced environment.
- Preferred: Healthcare / health tech or benefits tech experience.
- Preferred: Hypergrowth start-up experience.
- Preferred: Fluency with Looker, Mixpanel, Iterable, and/or Eppo.