Spring & Bond

Manager, Beyond Insights – Pharma Media

Spring & Bond

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $118,000 - $140,000 per year

Job Level

Mid-LevelSenior

Tech Stack

ETLTableau

About the role

  • Set the measurement direction for assigned clients, including KPI frameworks, reporting logic, and metric standardization.
  • Maintain consistent definitions and logic across deliverables, ensuring alignment with agency and client expectations.
  • Evaluate KPI shifts due to campaign changes, website updates, or tracking adjustments and guide the analytical response.
  • Lead the structure, sequencing, and efficiency of recurring reporting cycles.
  • Oversee the delivery of monthly and quarterly decks, dashboards, and insight summaries.
  • Improve standard templates, processes, and workflows to ensure consistency and scalability.
  • Guide analysts in crafting clear, insightful narratives that connect performance to business outcomes.
  • Lead Tableau visualization strategies and ensure dashboards present clean, intuitive, decision-ready insights.
  • Oversee the accuracy, clarity, and completeness of all client-facing insights.
  • Maintain NotebookLM environments for the BI team, including prompt libraries, structured knowledge bases, and reusable frameworks.
  • Ensure analysts use AI tools effectively for summarization, QA, and analysis acceleration.
  • Partner with Client Service leads to align on reporting expectations, timelines, and measurement needs.
  • Collaborate with Media and Strategy teams to support optimization recommendations and campaign measurement.
  • Work with Data Engineering to resolve data issues, adjust schemas, review specs, and maintain reporting continuity.
  • Support Key Media Business Question (KBQ) workshops by shaping analytical frameworks and insight approaches.
  • Contribute to agency-wide improvements in measurement accuracy, reporting logic, and knowledge systems.

Requirements

  • 4-6+ years of experience in marketing analytics, digital media measurement, business intelligence, or related fields.
  • Experience managing analysts or leading cross-functional reporting pods.
  • Strong knowledge of digital media KPIs, omnichannel measurement, and HCP/DTC media environments.
  • Advanced experience with Tableau, including dashboard QA, visualization principles, and data storytelling.
  • Familiarity with ETL tools, structured data, and modern BI workflows.
  • Strong understanding of KPI standardization, measurement logic, and reporting automation principles.
  • Excellent attention to detail, especially in reviewing logic, metrics, and data integrity.
  • Outstanding communication skills-verbal, written, and visual.
  • Ability to collaborate across Media, Strategy, Account Service, and Data Engineering.
  • Exceptional prioritization and project management skills.
Benefits
  • Remote-first team environment
  • Coverage for medical, dental, and vision insurance for you and your dependents
  • Disability insurance plan
  • Matching 401K
  • Parental leave
  • Other fun health & wellness perks

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
marketing analyticsdigital media measurementbusiness intelligenceKPI frameworksreporting logicTableauETL toolsdata storytellingmeasurement automationdata integrity
Soft skills
attention to detailcommunication skillscollaborationprioritizationproject management