Support the daily cross-functional operational readiness of VA’s enterprise Microsoft Power Platform and Dynamics 365 environments, along with associates supporting the program.
Manage and lead a team of direct reports, providing coaching, performance feedback, and professional development opportunities.
Participate as an active member of the enterprise program, contributing to roadmap discussions, guiding team members, and helping identify and close gaps in the program model.
Oversee sustainment activities, release planning, upgrades, and performance monitoring to ensure platform stability and scalability.
Manage vendor and partner relationships to ensure high-quality delivery, contract alignment, and effective collaboration.
Translate organizational needs into scalable platform solutions that improve efficiency, enhance customer experience, and drive mission outcomes.
Foster a culture of collaboration, continuous learning, and certification readiness within the team.
Provide clear communication and engagement with stakeholders, escalating issues and ensuring alignment with program objectives.
Maintain compliance with IT standards, governance models, and security controls.
Track and report on program progress, risks, and outcomes in alignment with COE leadership priorities.
Act as a senior escalation point for issues that impact platform sustainment and delivery.
Requirements
Bachelor’s Degree in Business, Information Technology, Engineering, or related discipline, OR equivalent professional experience.
6–8 years of progressive experience in IT program management, enterprise applications, or digital platforms.
Minimum of 2–3 years of experience managing direct reports in a technical or application management capacity.
Demonstrated ability to support large programs, balancing technical oversight with business and mission needs.
Proven leadership skills with experience developing and supporting cross-functional teams.
Excellent interpersonal, written, and verbal communication skills, including executive-level engagement.
Must be able to obtain a government security clearance.
Must be eligible to work in the United States.
Benefits
healthcare
paid vacation time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Microsoft Power PlatformDynamics 365IT program managemententerprise applicationsdigital platformsperformance monitoringrelease planningscalable platform solutionscompliancesecurity controls