Spreetail

Logistics Coordinator

Spreetail

contract

Posted on:

Location Type: Remote

Location: Remote • 🇵🇭 Philippines

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Job Level

Junior

About the role

  • Responsible for our shipping operations, ensuring orders move efficiently from fulfillment to final delivery
  • Partner closely with carriers and internal teams to solve problems in real time, improve performance metrics, and keep shipments on track
  • Maintain regular contact with fulfillment centers and carrier partners, escalate SLA performance issues
  • Prepare, verify, and issue shipping documents (BOLs) when systems fail, ensuring alignment with carrier, marketplace, and compliance requirements
  • Collaborate cross-functionally to improve outbound flow, develop carrier playbooks, analyze volume trends, and implement process improvements

Requirements

  • Bachelor’s degree in Supply Chain Management, Transportation, Business, or a related field
  • At least 1 year of experience in logistics, customer service, or fulfillment operations
  • Strong attention to detail and ability to manage multiple lanes, carriers, and transportation modes simultaneously
  • Demonstrated problem-solving skills with the ability to make quick, informed decisions in a fast-paced environment
  • Excellent written and verbal communication skills, with experience coordinating across multiple stakeholders
  • Intermediate proficiency in Excel, Power BI, and data entry platforms, with familiarity using carrier portals, TMS systems, and e-commerce platforms (Amazon, eBay, Walmart.com)
  • Preferred: Experience managing parcel, LTL, or final-mile shipments; Exposure to 24/7 logistics environments and escalation procedures; Understanding of SLA management and carrier performance analytics.
Benefits
  • Health insurance
  • Work-from-home setup
  • Equipment allowances (PC Headset, dual monitors, HD webcam)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
logisticscustomer servicefulfillment operationsshipping document preparationSLA managementcarrier performance analyticsdata entryparcel managementLTL managementfinal-mile shipments
Soft skills
attention to detailproblem-solvingdecision-makingcommunicationcollaborationmultitaskingperformance improvementanalytical skillsstakeholder coordinationprocess improvement
Certifications
Bachelor’s degree in Supply Chain ManagementBachelor’s degree in TransportationBachelor’s degree in Business