Spreetail

Business Operations Coordinator

Spreetail

full-time

Posted on:

Location Type: Remote

Location: Remote • Arizona, Colorado, Illinois, Massachusetts, Minnesota, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas • 🇺🇸 United States

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Salary

💰 $55,000 - $70,000 per year

Job Level

JuniorMid-Level

Tech Stack

SQL

About the role

  • Be a SME in Process Street, managing workflows from setup through completion - ensuring task routing, form setup, and submission logic are functioning as intended.
  • Create and maintain visual guides, cheat sheets, and walkthroughs to support users across departments.
  • Assist in maintaining dashboards that track workflow SLAs, backlog volumes, and brand-level metrics.
  • Provide ad hoc data summaries to support weekly updates, workflow performance reviews, and backlog status checks.
  • Act as the process improvement SME, identifying friction points and opportunities for simplification and automation.

Requirements

  • Bachelor’s degree or equivalent in Business, Operations, or a technical field.
  • 2-4 years of experience in workflow coordination, operations, or process support.
  • Familiar in Excel, SQL and Power BI or similar dashboard tools for operational tracking.
  • Demonstrated experience in process improvement, workflow management, and user enablement.
  • Strong written English communication skills, especially for documentation and escalation.
  • Detail-oriented, self-motivated, and able to work independently across time zones.
Benefits
  • We provide the flexibility to take care of yourself. Spreetail operates in a work culture that promotes results and encourages taking time off when needed. In addition to a generous vacation policy, we also offer paid time-off for your wedding week, paid parental leave and support for parents of growing families.
  • We celebrate accomplishments. Each year at Spreetail is a milestone with the opportunity to receive special gifts, swag store credit, or donations to a nonprofit of your choice. We also recognize people pursuing impacts with Spreetail Spotlight Awards.
  • We care about your Health & Wellness. Spreetail works hard to enhance the employee experience through benefit programs and perks that provide meaningful support. We offer affordable medical, dental and vision plans with coast-to-coast coverage. We also provide free telehealth and on-demand mental health resources. Learn more about our benefits & perks package.
  • We create the opportunity to revolutionize your community. We encourage Spreetailers to give back and make a social impact, and we offer paid time off to do it.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
ExcelSQLPower BIworkflow managementprocess improvementdata summariestask routingform setupsubmission logicdashboard maintenance
Soft skills
written communicationdetail-orientedself-motivatedindependent workuser enablement
Certifications
Bachelor’s degree