Junior Support Analyst (Tier 3)
Spread Tecnologia
full-time
Posted on:
Location Type: Hybrid
Location: Ipatinga • Brazil
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Job Level
About the role
- User support
- Troubleshooting technical issues
- Incident tracking and follow-up
Requirements
- Proactive and strong communication skills
- Basic knowledge of networks, operating systems, and support and development tools
- Willingness to learn
- Ability to work in a team
- Organized and able to manage support requests
Benefits
- Opportunities for professional development
- Inclusive and respectful work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical troubleshootingincident trackingnetwork knowledgeoperating systems knowledgesupport tools knowledgedevelopment tools knowledge
Soft Skills
proactive communicationstrong communication skillswillingness to learnteamworkorganizational skillsrequest management