Technical Hardware Product Manager

SpotOn

Technical Product Manager leading hardware strategies for SpotOn. Collaborating across teams to innovate solutions for the restaurant industry.

Posted 4/20/2026full-timeChicago • Illinois, Missouri, New York, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $170,000 - $195,000 per yearWebsite

About the role

Key responsibilities & impact

Lead the product strategy for SpotOn both new hardware and improving current hardware in the field
Manage the hardware product roadmap, making strategic adjustments as needed based on client needs, data, and business priority.
Work with multiple cross-functional teams to elicit, understand, rationalize, and prioritize requests for new functionality.
Assess market competition, client preferences, emerging technologies, and industry trends to identify what is needed to maintain a competitive advantage and sustained growth.
Partner with engineering to test new devices and leverage telemetry and data to inform decisions.
Build relationships with key business partners and other brand stakeholders to serve as the internal and external evangelist for your product.
Collaborate with other stakeholders, such as product marketing, on the creation of positioning for your products.

Requirements

What you’ll need

4+ years of relevant product management experience with restaurant hardware or consumer hardware
Strong understanding of the hardware lifecycle from prototype to general availability.
Ability to facilitate technical hardware discussions, customer outcome discussions, and how the two come together.
Exceptional attention to detail and ability to coordinate with stakeholders including individual contributors and external partners. Can competently navigate chaos, lead without authority, and drive best-informed decisions in the absence of perfect information.
Ability to influence C-level and help drive well informed decisions.
A metrics-driven work style that leverages data to make informed decisions.
An ability to manage multiple projects in an iterative process.
Ability to put yourself in the customer’s shoes to understand their needs and how they interact with our products.
Past restaurant experience, especially working in a restaurant, is a serious plus

Benefits

Comp & perks

Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementhardware lifecycledata analysisproject managementprototype developmentmarket assessmenttelemetrycompetitive analysisproduct strategyfunctionality prioritization

Soft Skills

attention to detailstakeholder coordinationinfluencedecision makingcustomer empathychaos navigationleadershipcommunicationcollaborationmetrics-driven