SpotOn

Technical Hardware Product Manager

SpotOn

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • Missouri • United States

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Salary

💰 $170,000 - $195,000 per year

About the role

  • Lead the product strategy for SpotOn both new hardware and improving current hardware in the field
  • Manage the hardware product roadmap, making strategic adjustments as needed based on client needs, data, and business priority.
  • Work with multiple cross-functional teams to elicit, understand, rationalize, and prioritize requests for new functionality.
  • Assess market competition, client preferences, emerging technologies, and industry trends to identify what is needed to maintain a competitive advantage and sustained growth.
  • Partner with engineering to test new devices and leverage telemetry and data to inform decisions.
  • Build relationships with key business partners and other brand stakeholders to serve as the internal and external evangelist for your product.
  • Collaborate with other stakeholders, such as product marketing, on the creation of positioning for your products.

Requirements

  • 4+ years of relevant product management experience with restaurant hardware or consumer hardware
  • Strong understanding of the hardware lifecycle from prototype to general availability.
  • Ability to facilitate technical hardware discussions, customer outcome discussions, and how the two come together.
  • Exceptional attention to detail and ability to coordinate with stakeholders including individual contributors and external partners. Can competently navigate chaos, lead without authority, and drive best-informed decisions in the absence of perfect information.
  • Ability to influence C-level and help drive well informed decisions.
  • A metrics-driven work style that leverages data to make informed decisions.
  • An ability to manage multiple projects in an iterative process.
  • Ability to put yourself in the customer’s shoes to understand their needs and how they interact with our products.
  • Past restaurant experience, especially working in a restaurant, is a serious plus
Benefits
  • Medical, Dental and Vision Insurance
  • 401k with company match
  • RSUs
  • Paid vacation, 10 company holidays, sick time, and volunteer time off
  • Employee Resource Groups to build community and inclusion at work
  • Monthly cell phone and internet stipend
  • Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementhardware lifecycledata analysisproject managementprototype developmentmarket assessmenttelemetrycompetitive analysisproduct strategyfunctionality prioritization
Soft Skills
attention to detailstakeholder coordinationinfluencedecision makingcustomer empathychaos navigationleadershipcommunicationcollaborationmetrics-driven