VP, Professional Services
SpotMe
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇪🇺 Anywhere in Europe
Visit company websiteJob Level
Lead
About the role
- Build a worldwide team of associates
- Manage professional services event delivery
- Handle customer feedback and escalations
- Conduct quality assurance
- Report on service performance to executives
Requirements
- 2+ years in event delivery
- CRM knowledge
- Upskilling and team management
- Hands-on approach to event projects
- Managing distributed hybrid teams
- Building repeatable processes for continuity
Benefits
- SpotMe recruits, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, parental status, or veteran status.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
event deliveryCRM knowledgequality assuranceservice performance reporting
Soft skills
team managementcustomer feedback handlingescalation managementbuilding repeatable processeshands-on approach