Senior Account Manager

Spotlight Media

Senior Account Manager for TikTok Shop, leading strategies and managing client growth. This role requires strategic leadership in social commerce operations with top brands.

Posted 7/14/2026full-timeRemote • New York • 🇺🇸 United StatesSenior💰 $105,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading TikTok Shop growth strategies, including managing revenue targets and operationalizing affiliate programs. Proficient in data analysis and client communication, with a strong ability to mentor team members and drive performance improvements.

Highest-signal resume keywords

TikTok Shop ManagementE-Commerce Marketplace ExperienceRevenue Growth Target OwnershipData Analysis and Dashboard InterpretationClient Communication and Executive Storytelling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

E-Commerce OperationsRevenue ManagementData AnalysisDashboard CreationPerformance MetricsContent OptimizationLive Shopping Event ManagementCommission Structure DevelopmentKPI SettingMarket Expansion Strategies

Soft Skills

Exceptional CommunicationNegotiation SkillsMentoringProblem-SolvingAdaptability

Tools & Technologies

ExcelGoogle SheetsReporting ToolsTikTok Seller CenterTikTok Creator Marketplace

Industry Keywords

Social CommerceDigital CommerceAffiliate MarketingClient Relationship ManagementPromotional Strategies

Tech Stack

Tools & technologies

Spark

About the role

Key responsibilities & impact

Lead full-funnel TikTok Shop growth strategies: assortment, pricing, promotions, content, live events, and creator/affiliate programming.
Set quarterly GMV, ROI, and margin goals - and deliver them.
Conduct regular WBRs and QBRs, translating complex performance into actionable insights for executives.
Identify opportunities for expansion, upsells, and scope evolution.
Build and operationalize affiliate/creator programs, including commission structures, contracts, and KPIs.
Align creators with client goals, promotional calendars, and content strategies.
Lead live shopping events end-to-end: scripting, host selection, pin strategies, and post-event analysis.
Partner with creative teams to optimize content for conversion.
Align shop inventory, attribution, and catalog with ad campaigns (Spark Ads, Shopping Ads, etc.).
Build and interpret dashboards, analyze funnel drop-offs, and test hypotheses.
Translate raw data into client-facing narratives and recommendations.
Serve as the internal glue, coordinating between client, brand, TikTok.
Escalate issues, remove roadblocks, and ensure alignment.
Mentor junior team members, build scalable playbooks, and raise the bar for execution.

Requirements

What you’ll need

3–6+ years’ experience in e-commerce marketplaces, digital commerce operations, or social commerce.
Hands-on operator experience in TikTok Shop (Seller Center, creator marketplace, live commerce, or shop ads).
Proven track record of owning revenue/growth targets (GMV, AOV, margins).
Analytical depth - you’re comfortable in Excel/Sheets and can work with dashboards and reporting tools.
Exceptional client communication, executive storytelling, and negotiation skills.
Comfortable in ambiguity - you can chart a path forward with little precedent.
Experience leading or mentoring junior team members.
You must have at least one year of experience managing TikTok Shop end-to-end.

Benefits

Comp & perks

Competitive compensation, health benefits, and performance-based bonuses