Senior Project Manager

Spotlight Media

Senior Project Manager / Chief of Staff facilitating project management at Spotlight Media. Overseeing operational systems and driving accountability across multiple teams while collaborating with the founders.

Posted 6/30/2026full-timeNew York City • New York • 🇺🇸 United StatesSenior💰 $100,000 - $140,000 per yearWebsite

About the role

Key responsibilities & impact

Audit how work flows through the company today by interviewing department heads and team members to map roles, responsibilities, and recurring tasks.
Make our project management platform (ClickUp) the central source of truth. Architect the workspace end to end: folders, lists, statuses, dashboards, templates, and automations.
Build automations for client onboarding and offboarding, employee onboarding and offboarding, weekly client tasks, and retainer and content workflows, so the right tasks auto-route to the right people.
Partner with our Senior Account Managers to organize their pods, structure their teams, and get every account project tracked and visible.
Establish the cadence: standardized status updates, clear task ownership, and a system that makes it obvious when something is slipping.
Manage end-to-end execution of projects across partners and teams.
Build and maintain detailed project timelines, workflows, dependencies, and launch plans
Be the accountability layer across account management, the creator retainer division, and in-house content.

Requirements

What you’ll need

Experience with Claude Code and process automation
5+ years in project management, operations, or chief-of-staff-style roles, ideally at a marketing, creative, or digital agency.
Deep, hands-on expertise with a project management platform (ClickUp strongly preferred; Asana, Monday, or Wrike experience is welcome). You have personally built workspaces, automations, and dashboards from scratch, not just used them. You are comfortable building/using AI functionality available both within and outside of the platforms.
A track record of managing complex, multi-stakeholder projects and being the person who makes sure things actually get done.
Excellent written and verbal English. You can run meetings across teams and seniority levels and communicate clearly with internal teams and, when needed, clients.
U.S.-based, comfortable working fully remote, and self-directed.
Comfortable being firm. You can push people to deliver and enforce processes without being a pushover, while staying respectful and well-liked.

Benefits

Comp & perks

Real ownership. You are building the operating backbone of the company from the ground up, not inheriting someone else's system.
Direct access. You work hand in hand with the founders and have a direct line to every department.
A clear path up. Start as the builder, grow into a chief-of-staff partner, and eventually lead your own team.
Visible impact. In a lean, fast-growing agency, the structure you build is felt by everyone, every day.

ATS Keywords

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Hard Skills & Tools

Project ManagementProcess AutomationWorkspace ArchitectureTask ManagementWorkflow DesignTimeline ManagementAI Functionality UtilizationClient OnboardingEmployee OnboardingMulti-Stakeholder Project Management

Soft Skills

Firm LeadershipClear CommunicationTeam CollaborationRespectful AccountabilitySelf-Directed Work