Director of Sales – Scaled Vendor Sales
Spotify
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $137,999 - $197,142 per year
Job Level
Lead
About the role
- Build and own the global strategy and operations for vendor-led sales, ensuring alignment with Spotify’s revenue goals and long-term growth plans for the SMB segment.
- Define the operating model for how vendors support new business acquisition, scaled account management, and customer onboarding across multiple regions.
- Lead, mentor, and inspire high-performing vendor teams to deliver against ambitious revenue, efficiency, and customer experience goals.
- Establish rigorous performance management frameworks, including KPIs, forecasting methodologies, and continuous optimization mechanisms.
- Design and evolve scalable outbound sales playbooks, onboarding frameworks, and account management strategies tailored to SMB advertiser needs.
- Partner closely with Product, Marketing, and Sales Training to create repeatable, data-driven sales motions that accelerate activation and long-term retention.
- Develop leadership training, certification standards, and enablement programs to ensure consistent execution across all vendor sites.
- Champion operational excellence by improving workflows and tools, reducing friction, and enhancing the end-to-end vendor experience.
- Use data and experimentation to evaluate funnel performance, customer behavior, and vendor operational health, translating insights into strategic recommendations.
- Identify opportunities for automation, tooling, and new processes that materially improve productivity and revenue outcomes.
- Partner with regional sales leaders, Product, Marketing, Sales Ops, and Sales Systems and Tools to ensure alignment on strategy, resourcing, and execution.
- Act as a global thought leader, ensuring best practices are shared and adopted across all regions and vendor partners.
Requirements
- 10+ years of experience in advertising sales or vendor operations within a digital media environment.
- Proven executive-level leader with demonstrated success driving large-scale revenue programs, managing multi-region teams, and exceeding ambitious growth targets.
- Strategic operator with deep expertise building scalable sales strategies, account management structures, and customer onboarding programs for SMB audiences.
- Experienced vendor leader capable of influencing at the executive level, optimizing multi-site operations, and developing strong, trusted partnerships.
- Highly analytical and data fluent, with the ability to leverage insights to shape strategy, diagnose performance gaps, and drive continuous improvement.
- Exceptional communicator able to influence stakeholders and drive alignment across global, cross-functional teams.
- Fluent in English; additional languages from EMEA or JAPAC regions are a plus.
Benefits
- health insurance
- six month paid parental leave
- 401(k) retirement plan
- monthly meal allowance
- 23 paid days off
- 13 paid flexible holidays
- paid sick leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
advertising salesvendor operationssales strategiesaccount managementcustomer onboardingperformance managementKPI developmentdata analysisautomationrevenue optimization
Soft skills
leadershipmentoringcommunicationinfluencingstrategic thinkinganalytical skillscollaborationproblem-solvingcross-functional alignmentcustomer experience focus
Certifications
leadership training certification