Manager, Project Management

Spok

Manage project managers and ensure successful project execution at Spok, a leader in healthcare communications. Focus on leadership, customer relations, and project profitability.

Posted 4/23/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $115,000 - $125,000 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Manage all aspects of a backlog of projects and the project managers assigned
Managing customer escalations to a successful resolution
Accurately managing to revenue targets for team
Create development plans for individual team members for continuous improvement
Hires and onboards new team members
Identifying areas of opportunities for improvement to improve customer satisfaction
Communicates with customers as a leadership contact regarding project process
Evaluate and report project outcomes, customer satisfaction and customer concerns.
Collaborate with Sales and Solution Architects for scope of work.

Requirements

What you’ll need

Bachelor's degree from four-year college or university
5+ years of experience in project management
PMP Certification (Must be active)
3+ years of experience managing teams to include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Project Management experience in the healthcare IT space
25-50% travel may be required depending on customer requirements.
Strong MS Office Suite knowledge

Benefits

Comp & perks

three robust health, pharmacy, vision and dental care plans including a health savings account option
wellness
financial wellness
retirement
family support
continuing education
time off benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementrevenue managementcustomer satisfaction evaluationteam managementdevelopment planning

Soft Skills

leadershipcommunicationproblem-solvingcollaborationcontinuous improvement

Certifications

PMP Certification