Processor

Splitero

Processor at Splitero supporting homeowners applying for Home Equity Investment, ensuring a seamless experience from application to closing. Balancing processing, underwriting, and sales in a fast-paced environment.

Posted 7/14/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $94,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in loan processing with a focus on accuracy and compliance, while effectively managing homeowner interactions and third-party vendor communications. Strong problem-solving and prioritization skills are essential for meeting production goals in a fast-paced environment.

Highest-signal resume keywords

Loan Processing ExperienceCRM Proficiency (Salesforce)Customer Service SkillsHome Equity Investments FamiliarityThird-Party Vendor Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Loan ProcessingFile ReviewDocumentation AccuracyPipeline ManagementProduction Goal Achievement

Soft Skills

Active ListeningClear CommunicationProblem SolvingTeam CollaborationResilience

Tools & Technologies

SalesforceTitle ReportsValuationsCredit Reports

Industry Keywords

Home Equity InvestmentsMortgage ProcessingReal EstateCustomer ContactCompliance

About the role

Key responsibilities & impact

Reviewing applications and supporting documentation to ensure completeness and accuracy
Proactively communicating with homeowners, teammates, and third-party vendors to discuss file-related items, set expectations, and obtain missing or incomplete documentation
Ordering and reviewing information from various third-party vendors, including title reports, valuations and credit reports
Thoroughly processing and preparing files for underwriter review, ensuring each submission is clean, complete, and accurate. Then proactively driving UW-conditioned items forward through to closing in compliance with Splitero guidelines, policies, and procedures
Working cross-functionally with team members to deliver a seamless homeowner experience from file submission through closing
Managing and prioritizing a pipeline of homeowners in various stages of the approval and funding process
Meeting or exceeding established production goals, Key Performance Metrics and standards

Requirements

What you’ll need

3+ years of experience in loan processing
Familiarity with home equity investments is a plus. We love candidates who are excited to learn the product
Experience using a robust CRM such as Salesforce, and working with mortgage and real estate third-party vendors including title, valuation, and credit
Experience working in a service-oriented role with high-volume customer contact and strong verbal and written customer service skills
Communication skills that go beyond the basics, including active listening, the ability to convey complex information in a clear and straightforward way, understanding homeowner needs and responding appropriately, staying composed under pressure, and communicating with empathy
Strong ability to independently problem solve, prioritize, and manage your workload to meet deadlines, escalating appropriately when needed
A team-first mentality with a genuine enthusiasm for fast-paced environments. You embrace change with resiliency and bring positivity and inclusivity to everything you do

Benefits

Comp & perks

OneTeam Culture - We foster a culture of transparency, innovation, and inclusivity, where every voice is heard and every team member is valued. We believe in celebrating our successes, doing the right thing, and helping each other so we grow as a team and as individuals.
Generous Resources - We want to ensure you are set up to do your best work. In addition to a solid tech stack, and access to any WeWork location, you will receive a monthly cell and internet stipend.
Premium Healthcare - We offer comprehensive healthcare plans for you and your family, which employees are eligible for on their first day.
Flexible PTO and Parental Leave - We offer a generous PTO and encourage employees to take time off to recharge. We're proud to offer a parental leave policy that allows you to welcome your new addition without worry.