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About the role
Key responsibilities & impact- Prospecting, outbound calling, and responding to incoming inquiries from potential brokers
- Leading all communications with prospective brokers, including perfecting pitch calls, with the goal of turning leads into partners
- Collaborate with legal to perform background checks on prospective brokers, ensuring Splitero performs its proper due diligence
- Onboard all new brokers by developing, scheduling, and leading training
- Serve as the primary point of contact for all onboard brokers by answering questions, ensuring Splitero receives documentation for homeowners, and regularly reporting the status of opportunities
- Create processes and communication templates to be used by our production, focusing on providing an informative white-glove experience
- Create a scalable feedback loop between brokers and the internal production team to identify areas for improvement
- Own cross-functional projects from scope to execution to increase efficiency and improve the broker experience - all with the support of leadership and collaboration from Production, Finance, Marketing, Product, Engineering, and Legal
- Collaborate with Product & Engineering to develop an external Wholesale portal to be used by our broker partners
Requirements
What you’ll need- 3+ years experience in mortgage or real estate sales (dealer/broker channel preferred)
- Previous Salesforce experience
- Proven history of successfully managing cross-functional projects from ideation to execution
- Experience creating, implementing, and optimizing scalable policies and procedures
- Demonstrated ability to take initiative, work independently, and proactively identify and solve problems
- Polished communication skills; the ability to collaborate internally and externally with professionalism, tact, and speed
- Commitment to providing a white-glove experience for broker partners
- Exceptional interpersonal and relationship-building skills
- Proven ability to collaborate cross-functionally and with all levels of an organization
- Desire and potential to grow as a People and Functional Manager
- Active NMLS license, or ability to be licensed within 90 days after starting
- Demonstrated ability to manage multiple tasks with extreme attention to detail and meet deadlines
- Ability to work 8am-5pm PST
- Desire to participate in fast-paced early-stage startup
- Adaptability: Embraces changing circumstances with resiliency and positivity
- Team-Oriented: Prioritizes collaboration, inclusivity, and teammate support
Benefits
Comp & perks- Fully Remote Team - Our remote-first culture allows us to hire the best people, regardless of location.
- OneTeam Culture - We foster a culture of transparency, innovation, and inclusivity, where every voice is heard and every team member is valued. We believe in celebrating our successes, doing the right thing, and helping each other so we grow as a team and as individuals.
- Generous Resources - We want to ensure you are set up to do your best work. In addition to a solid tech stack, and access to any WeWork location, you will receive a monthly cell and internet stipend.
- Premium Healthcare - We offer comprehensive healthcare plans for you and your family, which employees are eligible for on their first day.
- Flexible PTO and Parental Leave - We offer a generous PTO and encourage employees to take time off to recharge. We're proud to offer a parental leave policy that allows you to welcome your new addition without worry.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Mortgage SalesProject ManagementProcess DevelopmentBackground ChecksTraining Development
Soft Skills
Polished CommunicationInterpersonal SkillsProblem SolvingAdaptabilityTeam Orientation
Certifications
Active NMLS License