Call Center Representative

• Serves as initial point of contact through our call center to register all new patients and direct current patients - utilizing skills of tact, compassion, and confidentiality in a professional manner.
• Manage calls from patients requiring medical care and provide / gather information needed.
• Take electronic messages and convey information to respective medical care providers.
• Screen and transfer calls to the appropriate person/department.
• Assign pending documents into a patient’s chart within the EMR system.
• Other duties as assigned by managers and leads.

Call Center Agent

Call Center Agent, Part Time