eCommerce Fulfillment Coordinator

Spinrite

eCommerce Fulfillment Coordinator at Spinrite, monitoring order fulfillment for B2C and B2B operations. Resolving order issues and coordinating with fulfillment teams for optimal efficiency.

Posted 4/15/2026full-timeAlbany • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Monitor and maintain B2C and B2B orders for accuracy, ensuring successful fulfillment On Time and In Full
Addressing and resolving order issues to ensure SLA remains intact, and report and escalate issues as needed to the appropriate team
Respond to internal Consumer Care/Customer Service, and external customer order status inquiries
Identify ongoing trends and repeat issues, recommending and supporting solution implementation
Liaise and coordinate with the Warehouse Fulfillment teams, to support smooth and efficient fulfillment capacity
Monitor and maintain eComm System integrations, including order and inventory flows
Manage and Optimize eComm platform to suite business needs, including KPI metrics, reports, dashboards and user functionality
Assist in optimal warehouse slotting for day to day operations and promotional opportunity
Support B2C and B2B initiatives and enablement, including new features, product launches or process changes
Generate Reports for all teams involved on eComm B2C and B2B operations and metrics
Perform other duties as required

Requirements

What you’ll need

Strong computer, database, and Excel skills
Exceptional listening, communication (oral and written) and time management skills
Strong analytical & data management skills and business acumen
Ability to multi-task, prioritize issues and escalate effectively
Ability to be detail-oriented and organized
Warehouse ecommerce order fulfillment experience a plus

Benefits

Comp & perks

Travel to US locations every 2 months required

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

order fulfillmentdata managementKPI metricsreport generationeCommerce platform optimizationinventory managementwarehouse slottinganalytical skillsExcel

Soft Skills

communication skillstime managementdetail-orientedorganizational skillsmulti-taskingproblem-solvinglistening skillsbusiness acumen