About the role
- Review client-submitted explant documentation in the +Explants Portal to assess medical device warranty eligibility.
- Identify manufacturer recalls or safety alerts that impact warranty status or require regulatory reporting.
- Coordinate and confirm the timely return of explanted devices to manufacturers for formal evaluation.
- Monitor the status of potential warranty credits and process manufacturer credit reports.
- Identify missing procedures or unreported explants and ensure accurate client follow-up.
- Communicate credit outcomes and compliance updates clearly and professionally to clients.
- Maintain audit-ready documentation and ensure reporting accuracy through the SpendMend +Explants Portal.
Requirements
- Experience in healthcare auditing, compliance, medical device tracking, or a similar field.
- An understanding and willingness to learn Medicare/OIG regulations and medical device warranty processes.
- Experience with product recall tracking and regulatory reporting protocols.
- Exceptional attention to detail, organizational skills, and data accuracy.
- Effective communication skills across clinical, compliance, and administrative teams.
- Proficiency with data entry systems and portals, including the SpendMend +Explants Portal (or similar).
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the role.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
healthcare auditingcompliancemedical device trackingproduct recall trackingregulatory reportingdata entrydocumentation accuracy
Soft skills
attention to detailorganizational skillseffective communication