Speed

Data Analyst

• Review, evaluate, and accurately label audio recordings and other data files using designated software tools and quality control procedures.
• Inspect, classify, and analyze data according to established guidelines to determine quality, accuracy, and compliance.
• Identify actual or potential quality issues, inconsistencies, anomalies, or irregularities and document findings with precision and attention to detail.
• Communicate observations and quality concerns to team leads and escalate issues to management when necessary.
• Maintain accurate records of quality assessments, findings, and related activities.
• Assist with quality control projects and initiatives as assigned.
• Collaborate effectively with team members to support operational goals and project success.
• Contribute to process improvement efforts by identifying trends, recurring issues, and opportunities to enhance quality standards.
• Consistently apply established rules, procedures, and quality criteria when evaluating data.
• Complete QC Analyst basic certification training and testing. Following certification, exercises professional judgment and discretion to make independent and consequential risk determinations under defined time constraints.
• Perform additional related duties as required.

Quality Control Data Analyst