Forward Deployment Engineer

Speechify

Lead technical onboarding for enterprise customers with Speechify's AI/ML platform, ensuring successful integration and collaboration across teams. This role shapes customer outcomes and informs product direction.

Posted 4/23/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $140,000 - $200,000 per yearWebsite

Tech Stack

Tools & technologies

AWSAzureCloudGoogle Cloud PlatformPython

About the role

Key responsibilities & impact

Own the end-to-end technical onboarding experience for new enterprise customers, from kickoff through successful integration
Build and maintain integration scripts, tooling, and documentation to accelerate customer time-to-value
Serve as the primary technical point of contact during the onboarding phase, translating customer requirements into actionable engineering solutions
Diagnose integration issues across customer environments (APIs, data pipelines, cloud infrastructure) and drive them to resolution
Collaborate closely with product and engineering to surface customer feedback and influence the roadmap
Develop reusable onboarding playbooks and internal tooling to scale the deployment process
Travel to customer sites occasionally for critical onboarding milestones or technical workshops

Requirements

What you’ll need

3–6 years of experience in a software engineering, solutions engineering, or technical implementation role
Strong proficiency in Python and/or another backend language; comfort reading and writing production-quality code
Experience with REST APIs, webhooks, and common integration patterns
Familiarity with cloud platforms (AWS, GCP, or Azure) and data infrastructure tools
Excellent communication skills — able to explain complex technical concepts to both engineers and non-technical stakeholders
Self-starter mentality with strong project management instincts; able to juggle multiple customer engagements simultaneously
Genuine curiosity about AI/ML and enthusiasm for helping customers unlock value from cutting-edge technology
Nice-to-Have: Prior experience at an AI/ML or developer tools company

Benefits

Comp & perks

Competitive salary, equity, and benefits
Collaborative, low-ego team that values craft and customer obsession
Opportunity to work on a life-changing product that millions of people use
Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more

ATS Keywords

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Hard Skills & Tools

Pythonbackend programmingREST APIswebhooksintegration patternscloud platformsAWSGCPAzuredata infrastructure tools

Soft Skills

communication skillsproject managementself-starter mentalitycustomer engagementproblem-solvingcollaborationtechnical translationcuriosity about AI/MLinfluencedocumentation