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Account Director
Spectrum Science - a GHMC CompanyAccount Director for Client Services at Spectrum Science, focusing on healthcare public relations and client management. Driving project objectives, strategies, and client relationships effectively with attention to detail.
About the role
Key responsibilities & impact- Serve as day-to-day counselor to clients, converting a deep understanding of their subject matter into strategy and tactics that meet their objectives
- Develop strategies that meet project objective and program goals
- Communicate superior attention to detail across team members and consistent delivery of work that meets or exceeds expectations
- Effectively manage account teams to ensure client goals are met and exceeded
- Guide agency growth and leadership through financial performance and mentorship of junior staff
- Effectively manage client budgets, projections and financial planning
- Develop client strategic plans and budgets in coordination with VPs and SVPs
- Responsible for nurturing client relationship and developing organic growth
- Lead client contact (initiate/lead meetings, provide counsel, troubleshooting)
- Develop roles and delegate responsibilities across account teams
- Manage client budgets, staff allocation and forecasting
- Keep senior team informed of any client, team or personnel issues
- Support pitch strategy, proposal, and presentation with VPs and SVPs
- Identify and realize organic growth opportunities with existing clients
- Demonstrate strong management skills across agency and client responsibilities
Requirements
What you’ll need- Bachelor’s degree
- 6-8 years of healthcare public relations/communications experience, preferably in an agency setting
- Strong attention to detail
- Strong experience in data and regulatory milestones
- Excellent written and interpersonal communication skills
- Experience supporting communications for pharma and/or biotech clients, or similar high-science communications experience preferred
Benefits
Comp & perks- Monthly cell phone reimbursement
- Flexible time off
- Sabbatical Program after 7 years of service
- 13 weeks paid Parental Leave
- Continuous learning and development through Greatest Potential Self (proprietary talent program)
- Tuition reimbursement programs
- In-house 1:1 coaching with access to talent and productivity-based assessments
- Medical concierge service
- Thorough onboarding including accessible conversations with leadership
- 401k with company match and 1:1 Financial Coaching and Education
- Wellness benefits including medical, dental, vision, science-backed meditation and mindfulness tools through Headspace
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
financial planningbudget managementstrategic planningproject managementdata analysisregulatory compliancecommunications strategyclient relationship managementorganic growth strategyteam management
Soft Skills
attention to detailinterpersonal communicationwritten communicationleadershipmentorshiptroubleshootingclient counselingdelegationproblem-solvingteam collaboration
Certifications
Bachelor's degree