Senior Account Manager – Full time, Night Shift

Spectrum One

Senior Account Manager managing and strengthening relationships with U.S.-based clients. Overseeing communications, expectations, and project delivery while building client trust and identifying growth opportunities.

Posted 5/26/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Serve as the primary point of contact for assigned client accounts
Build and maintain strong client relationships and trust
Lead client meetings, status updates, and communications
Manage client expectations and ensure timely follow-ups
Coordinate with internal teams to ensure smooth project delivery
Handle client concerns, escalations, and issue resolution professionally
Maintain organized account documentation and communication records
Identify opportunities for account growth and long-term retention
Communicate confidently with U.S.-based stakeholders and executives

Requirements

What you’ll need

Proven experience in senior-level account management or client success roles
Experience handling enterprise or high-value accounts
Excellent spoken and written English with a strong American accent
Strong communication, stakeholder management, and relationship-building skills
Highly organized, proactive, and detail-oriented
Ability to manage multiple accounts simultaneously
Tech, SaaS, or software industry experience is a plus
Major plus: experience working with clients such as Accenture or similar companies
Experience using CRM or project management tools
Strong presentation and executive communication skills

Benefits

Comp & perks

Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

client relationship managementcommunicationstakeholder managementrelationship-buildingorganizational skillsproactivedetail-orientedpresentation skillsexecutive communication