Spectrum One

Executive Assistant

• Manage and optimize the CEO’s calendar across time zones
• Protect deep work time and align meetings with company priorities
• Ensure the CEO is fully briefed and prepared for key engagements
• Prepare executive briefs, summaries, and action trackers
• Maintain operational documentation with precision
• Manage expense reporting and administrative workflows accurately
• Coordinate communication between the CEO, clients, and leadership
• Anticipate follow-ups and eliminate the need for reminders
• Flag risks and blockers before they impact outcomes
• Maintain discretion with sensitive information
• Ensure seamless coordination for all critical meetings and commitments
• Demonstrate composure, responsiveness, and sound judgment

Executive Assistant – CEO

Salesforce Developer

• You possess the expertise to design, build, and deploy complex solutions (Apex, LWC, Flows) independently.
• You maintain rigorous operational hygiene.
• You manage the information flow, ensuring leadership and clients are always aligned on status and risk.
• You demonstrate unwavering professional reliability, including maintaining high-availability responsiveness during core business hours.

Senior Salesforce Developer

Software Engineer

• Architect, build, and maintain custom WordPress themes and plugins from scratch
• Develop scalable, secure, and performance-optimized WordPress solutions
• Translate UI/UX designs into responsive, accessible, and user-friendly interfaces
• Lead code reviews and uphold development standards and best practices
• Collaborate closely with designers, content teams, project managers, and stakeholders
• Support CMS migrations (including Drupal to WordPress)
• Optimize websites for speed, SEO, and security
• Integrate third-party APIs and marketing tools
• Troubleshoot complex technical issues and provide long-term solutions
• Mentor junior developers when needed.

Senior WordPress Developer – Full time, Part time

Frontend Engineer

• Architect and build a scalable, embeddable widget using React and TypeScript, utilizing Vite for optimized building and bundling.
• Implement robust data entry flows using React Hook Form, ensuring strict data integrity and user feedback using Yup for schema validation.
• Translate designs into responsive, accessible interfaces using MUI (Material UI), ensuring styles are scoped correctly to avoid conflicts.
• Implement interactive mapping features using React Leaflet, efficiently handling markers, popups, and user location data.
• Manage server state, caching, and synchronization using React Tanstack Query to ensure a reactive component.
• Collaborate daily with the UI/UX designer to ensure technical feasibility and pixel-perfect implementation of designs.

Senior Frontend Developer

Backend Engineer

• Support legacy web applications built on .NET Framework 4.8 (MVC) to ensure stability.
• Develop new modules and services using .NET 8.
• Maintain and optimize data access layers using Entity Framework 6 (for legacy) and EF Core (for modern apps).
• Execute the migration of specific modules from legacy frameworks to .NET 8, ensuring zero downtime and data integrity.
• Build user interfaces using Bootstrap 5 and implement new components with modern vanilla JS or Blazor.

Mid Level Full Stack .NET Developer

Consultant

• Guide customers on best practices for utilizing existing CXone infrastructure and optimization roadmap.
• Audit existing IVR, ACD, and omnichannel workflows in CXone Studio to identify inefficiencies.
• Provide technical recommendations on stabilizing legacy NiceInContact implementations or preparing them for modernization.
• Assess and advise on data flow integrations between CXone and external CRMs using REST APIs.
• Review routing logs and configuration settings to troubleshoot high-level performance issues.

Senior Technical Consultant – NICE CXOne

• Support and enhance existing legacy applications built on .NET Framework 4.8 (MVC) while ensuring stability and performance.
• Lead initiatives to port modules and functionalities from legacy frameworks to .NET 8+ , utilizing EF Core.
• Write, analyze, and optimize complex T-SQL scripts, stored procedures, and triggers for performance in high-transaction environments.
• Build responsive and user-friendly interfaces using Bootstrap 5 , utilizing jQuery for DOM manipulation in legacy views and modern vanilla JS/Blazor for new components.
• Guide junior developers on best practices for both ORMs ( EF6 and EF Core ) and conduct code reviews to ensure clean, maintainable architecture.

Senior Full Stack .NET Developer

People Operations

• Serve as a crucial point of contact between executive leadership and team members
• Manage all People Operations functions, such as onboarding & offboarding, benefit & compensation administration, payroll, time off requests, performance management, people development, and talent acquisition
• Oversee the entire recruitment lifecycle, from job posting and sourcing to interviewing, offer negotiation, and successful onboarding
• Develop and execute a comprehensive talent acquisition strategy to meet the company's growth demands across various teams
• Manage and mentor the Talent Acquisition team, setting performance goals and ensuring high-quality recruitment standards
• Plan and direct employee engagement events, which promote a high-performing, inclusive, and mission-driven culture
• Lead and manage the People Operations team responsible for managing the people experience throughout the team member lifecycle
• Provide HR industry expertise in the development and implementation of people strategies
• Work with the executive leaders in all human resources related activities
• Provide human resources support and consultation across the business on the most complex issues, supporting staff, managers and executives in all related areas including: recruitment, performance management, compensation and rewards, employee relations, and people development
• Provide leadership on people-related issues and policies across the company
• Collaborate with internal stakeholders to establish business requirements, analyze internal business needs, and identify areas of opportunity to drive the business forward and meet company objectives
• Analyze data and metrics (qualitative and quantitative) to improve the people experience at the company, and increase retention rate
• Build collaborative relationships across the organization
• Drive a progressive, proactive, positive culture, and increase levels of engagement, enablement, and retention
• Perform other duties as assigned by the company

People Operations Manager

• Develop & Script: Design, build, and maintain complex contact workflows using NICE CXone Studio
• Implement CXone Mpower: Lead the configuration of Mpower features for agents and supervisors
• API Integration: Use RESTful APIs to integrate CXone with our internal systems
• Prompt Engineering: Configure and fine-tune Generative AI prompts within the Mpower environment
• System Optimization: Monitor system health, troubleshoot script errors, and analyze interaction data