Senior Account Manager

Spectrum One

Senior Account Manager managing and strengthening U.S.-based client relationships for Spectrum One, a strategic engineering partner for startups and corporations. Proven experience in high-value account management is required.

Posted 5/22/2026full-timeRemote • New York • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Serve as the primary point of contact for assigned client accounts
Build and maintain strong client relationships and trust
Lead client meetings, status updates, and communications
Manage client expectations and ensure timely follow-ups
Coordinate with internal teams to ensure smooth project delivery
Handle client concerns, escalations, and issue resolution professionally
Maintain organized account documentation and communication records
Identify opportunities for account growth and long-term retention
Communicate confidently with U.S.-based stakeholders and executives

Requirements

What you’ll need

Proven experience in senior-level account management or client success roles
Experience handling enterprise or high-value accounts
Major plus: experience working with clients such as Accenture or similar companies
Strong communication, stakeholder management, and relationship-building skills
Highly organized, proactive, and detail-oriented
Ability to manage multiple accounts simultaneously
Tech, SaaS, or software industry experience is a plus

Benefits

Comp & perks

Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

client relationship managementcommunicationstakeholder managementrelationship-buildingorganizational skillsproactivedetail-orientedissue resolutionaccount growthclient success