Director of Mental Health
Spectrum.Life
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇬🇧 United Kingdom
Visit company websiteJob Level
Lead
About the role
- Lead the operational implementation of mental health pathways and stepped-care models, ensuring full adherence to clinical models and protocols.
- Work closely with the Director of Operations to ensure policies, procedures, SOPs, and training are in place to deliver effective and efficient care.
- Ensure KPIs, SLAs and quality metrics are defined, monitored, reported, and aligned with best practice.
- Collaborate with finance and operations to ensure cost-effective resource allocation and budget utilisation.
- Represent the organisation in client clinical governance meetings and act as the primary point of contact for mental health clinical matters.
- Lead or participate in internal and external governance structures, committees, and boards.
- Manage escalations, complaints and incidents, ensuring timely investigation, root-cause analysis, mitigation, and dissemination of learning.
- Guarantee full adherence to international best practice, regulatory requirements and evidence-based interventions.
- Set measurable outcomes/targets for mental health service pathways and collect/analyse data to monitor performance.
- Conduct routine service evaluation: periodic audits, stakeholder feedback loops, and outcome monitoring.
- Build and maintain strong relationships with clinical counterparts in insurance, education, and corporate client organisations.
- Provide leadership and direction to mental health clinical staff across all services.
Requirements
- Doctoral-level qualification in Clinical or Counselling Psychology, with significant leadership experience.
- Extensive knowledge of stepped-care models, evidence-based interventions and clinical governance frameworks.
- Demonstrated ability to implement large-scale service delivery initiatives within complex organisations.
- Experience in client relationship management in insurance, education or corporate settings.
- Strong understanding of KPIs, SLAs and quality improvement methodologies.
- Proven record in managing budgets, resources and staff within a clinical environment.
Benefits
- Full-time permanent contract
- Competitive salary (Dependent on experience).
- In-office, remote or hybrid working options
- 25 days of annual leave
- 24/7 EAP and a wide range of health and wellbeing supports
- Extensive list of employee perks and benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
stepped-care modelsclinical governance frameworksevidence-based interventionsservice delivery initiativesbudget managementresource allocationdata analysisquality improvement methodologiesroot-cause analysisperformance monitoring
Soft skills
leadershiprelationship managementcommunicationproblem-solvingcollaborationinvestigationstakeholder engagementdirectionadaptabilityteam management
Certifications
Doctoral-level qualification in Clinical PsychologyDoctoral-level qualification in Counselling Psychology