Create clear, in-depth how-to guides and feature documentation that help users understand and use product features, leveraging real-world scenarios, customer use cases, and product workflows.
Conduct hands-on testing, experimentation, and independent research to gain deep, first-hand product knowledge.
Identify and document edge cases, limitations, and feature updates to ensure technical accuracy and completeness.
Collaborate closely with product managers, developers, engineers, QA, and UX to gather and validate technical information, clarify complex functionality, and stay aligned with evolving product roadmaps.
Author technical blogs, release notes, and long-form content that explain product innovations and industry trends, supporting Spectro Cloud’s developer engagement.
Champion user-first documentation practices by advocating for accessible, inclusive, and task-oriented content.
Define and maintain content standards, templates, and voice/tone guidelines to ensure consistency across documentation.
Mentor and support junior or mid-level technical writers, providing feedback on their work, sharing best practices, and helping them develop their technical and editorial skills, fostering a culture of collaboration and continuous learning.
Refactor and enhance documentation information architecture to improve content organization, navigation, and discoverability across the Docs site.
Take ownership of high-impact documentation projects end-to-end, including planning, coordination, writing, and review.

Requirements

U.S. Citizenship
5+ years of experience as a technical writer
A self-starter with the ability to dive into technical features by themselves and create documentation
Experience in analyzing information architecture and restructuring content
Experience with Docs-as-Code processes
Experience with infrastructure providers (AWS, Azure, GCP, VMware)
Able to coach and mentor other technical writers
Comfortable writing in Markdown
Comfortable using developer tools such as Git, CLIs, Docker, and GitHub
Comfortable working in a remote setting and with a remote-first culture
Comfortable creating diagrams and visual resources to help the learning process
Familiar with containers and Kubernetes
Excellent communication skills
Displays a passion for learning and exploring new technologies

Benefits

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical writinginformation architectureDocs-as-CodeMarkdowncontent restructuringdocumentation project managementcreating diagramsvisual resourcesmentoringtesting

Soft Skills

self-starterexcellent communicationcollaborationcoachingpassion for learningadvocating for accessibilitytask-orientedcontinuous learningindependent researchclarifying complex functionality