Spectro Cloud

Security Engineer

• Architect and manage our MDM environments in JAMF Pro and Microsoft Intune
• Design and manage our endpoint security posture while enabling our workforce to stay productive.
• Partner with internal security teams to achieve and maintain our security certifications using Vanta.
• Manage SentinelOne for EDR and partner with our MSSP for response.
• Ensure system integration for automated workflows enabling seamless employee lifecycle management.

Endpoint Security Systems Administrator

SDET

• Develop and maintain automated tests for our distributed platform's core capabilities and features, ensuring high quality and reliability.
• Build test frameworks and testing infrastructure that validate platform functionality across different environments.
• Write and maintain comprehensive test cases for new features and enhancements, ensuring thorough test coverage.
• Create automation tests for both API and UI components using modern testing frameworks such as Robot Framework, Ginkgo, or similar tools.
• Apply Behavior-Driven Development (BDD) principles to create clear, readable test scenarios that bridge technical and business requirements.
• Collaborate with developers, product managers, and other engineers to integrate testing early in the development process.
• Work with cloud technologies, containers, and Kubernetes to test and validate platform behavior in real-world scenarios.
• Contribute to improving our testing processes and participate in discussions around testing strategy and best practices.
• Troubleshoot and debug issues in Linux-based environments, working to identify root causes and ensure platform stability.
• Write clean, maintainable test code that serves as reliable documentation of platform capabilities.

Senior Software Engineer in Test

Customer Success Manager

• Lead the onboarding process for new customers, ensuring a smooth and successful transition to Spectro Cloud solutions.
• Build and maintain strong, long-lasting relationships with key stakeholders at customer organizations.
• Act as the voice of the customer within Spectro Cloud, providing feedback to product and engineering teams to drive continuous improvement.
• Regularly check ins via QBR’s and Roadmap sessions with customers to ensure they are meeting their goals, addressing any concerns, and identifying opportunities for upsell or cross-sell.
• Partner with Account Executives to drive all aspects of the renewals sales process: negotiate renewal contracts using sound business judgment serve as an expert in license models define deep customer health metrics to identify & mitigate risk drive towards on time closure provide accurate forecasts to leadership anticipating risk where appropriate.
• Provide training and resources to customers to help them fully understand and utilize Spectro Cloud’s features and capabilities.
• Monitor customer health metrics and usage data to identify at-risk accounts and proactively address potential challenges.
• Provide regular status reports on engagement, health and potential risk to our internal stakeholders using the CS Platform.
• Collaborate with customers to develop long-term success plans, aligning our solutions with their business objectives and growth strategies.
• Consistently demonstrate the value of our solutions through regular business reviews, performance metrics, and ROI analysis.
• Develop a deep understanding of our SaaS Kubernetes platform and its applications, staying current with the latest features and industry trends.
• Collaborate with the support team to ensure customer issues are resolved quickly and effectively.

Customer Success Manager – Commercial

Full-stack Engineer

• Become an integral part of our Engineering team, playing a pivotal role in shaping the future of our cutting-edge Palette platform.
• Build an always-on, self-healing, and declarative platform for managing both infrastructure and applications.
• Design, optimize, and streamline GoLang-based microservices that serve as the foundation of our platform.
• Ensure the seamless operation of our platform through automation, scripting, and rigorous testing.
• Produce clean and efficient code while collaborating with cross-functional teams to create scalable, dependable, and secure solutions.
• Stay current with industry trends and emerging technologies to ensure our solutions remain innovative.

Software Engineer

• Become an integral part of the Engineering team
• Play a pivotal role in shaping the Palette platform
• Build an always-on, self-healing, and declarative platform
• Design, optimize, and streamline GoLang-based microservices
• Ensure seamless operation of the platform through automation, scripting, and testing
• Collaborate with cross-functional teams to create scalable, dependable, and secure solutions
• Stay current with industry trends and emerging technologies

Senior Software Engineer

• Design, optimize, and streamline GoLang-based microservices and AI-powered capabilities
• Build production-grade AI systems - designing, implementing, and maintaining LLM-powered applications, agentic AI workflows, and RAG pipelines across multiple product use-cases
• Actively participate in guided technical labs covering prompt engineering, vector databases, LLM deployment tooling, multi-agent orchestration, fine-tuning strategies, and evaluation techniques
• Develop, refine, and operationalize LLM solutions, including prompt design, retrieval strategies, embedding pipelines, LangChain/LangGraph workflows, and API integrations using Python, Hugging Face, FastAPI, and similar frameworks
• Ensure the seamless operation of our platform through a combination of automation, scripting, and rigorous testing
• Maintain strong code quality and commitment to producing clean and efficient code
• Collaborate with cross-functional teams to create scalable, dependable, and secure solutions

Endpoint Security Systems Administrator

Senior Software Engineer in Test

Customer Success Manager – Commercial

Software Engineer

Senior Software Engineer

Technical Lead