SpecterOps

Marketing Operations

• Own and manage Marketo end-to-end, including program design, lifecycle automation, lead routing, and nurture flows.
• Implement and maintain robust lead scoring models that align with product engagement and buyer intent.
• Design and execute automated campaigns for top-of-funnel nurture, demo-to-POC acceleration, and ABM programs.
• Build and maintain reporting dashboards in Tableau or Power BI, providing clear pipeline visibility, funnel conversion metrics, and forecasting insights.
• Develop and implement forecasting models and attribution frameworks to measure marketing impact.
• Own data quality and integration integrity across Marketo, Salesforce, CDPs, enrichment providers, and website tracking.
• Serve as Marketing’s technical stakeholder with RevOps/SalesOps to align on routing, scoring, funnel definitions, and pipeline modeling.
• Support field marketing, ABM, and campaign teams with technical execution, lead management, and data reporting.
• Act as the technical stakeholder for both automation reliability and analytics accuracy.

Marketing Operations – Automation Manager

Sales Development Rep

• Serve as first point of contact for SpecterOps inbound leads.
• Work with Regional Directors and Account Executives on outbound account targets and scheduling demos.
• Collaborates with Marketing to design and optimize outbound campaigns, using data insights to refine audience targeting, messaging, and outreach cadence.
• Qualify inbound lead flow: engage with lead, understand needs for either BloodHound Enterprise Standard or Basic.
• Timely and professional follow through for prospective customers to schedule demos and hand-offs to Account Executives / Sales Engineers
• Collaborate with revenue marketing to develop and execute event lead campaigns.
• Develop and maintain a sales level understanding of SpecterOps product (BloodHound Enterprise), services, training, and market trends.
• Maintain accurate and up to date records in Salesforce by tracking all interaction and progress through the sales funnel.
• Provide metrics and status updates of all leads, demos and new pipelines added weekly to the sales team.
• Collaborate with our growing channel community to start qualifying those leads and the co-sell efforts.
• Responsible for scored and event lead reach out and demo scheduling.
• Maintain a sales-level working understanding of BloodHound Enterprise and the buyer personas.

Sales Development Representative

IT Support

• Administer Microsoft Entra ID (Azure AD) and Microsoft Intune, including user and group management, conditional access policies, identity governance, and device management.
• Manage, monitor, and support Microsoft 365 services, including Exchange Online, SharePoint, OneDrive, and compliance features.
• Collaborate on the design, implementation, and execution of ITSM processes (incident, change, problem, and asset management) leveraging ITIL framework strategies.
• Troubleshoot, diagnose, patch, and resolve technical issues across user accounts, endpoints, cloud services, and SaaS systems.
• Implement automation and end-user self-service initiatives for IT Support-related requests, changes, and incidents to improve operational efficiency.
• Participate in incident response and disaster recovery plan for test exercises and execution, including the troubleshooting of incidents, solving for root cause, and documenting the analysis and resolution.
• Create and maintain process documentation, knowledge base articles, and standard operating procedures.
• Serve as an escalation point for incidents affecting infrastructure, identity, networking, and applications.
• Manage IT responsibilities as part of employee onboarding and offboarding processes, including provisioning of users and devices via Entra ID and Intune.
• Collaborate with Security and IT Compliance teams to ensure systems adhere to organizational standards and regulatory frameworks (e.g., SOC 2, ISO 27001).
• Provide Tier 1-2 support for incidents and service requests.
• Additional duties as assigned

Senior IT Support Specialist

Sales Engineer

• Demonstrate products to technical and non-technical audiences, including speaking to the value proposition at an executive level.
• Execute on sales opportunities from discovery to deal closure with the support of an account executive.
• Independently coordinate all aspects of product trials, from installation to helping prospective customers interpret data in the context of their environment.
• Work with Product Management and Engineering teams to build requirements and product features in support of earning new customers.
• Act as an escalation point for pre-sales technical issues that arise
• Author posts for the SpecterOps and BloodHound Enterprise blogs
• Write and deliver presentations at security conferences
• Support and guide prospects through security reviews and contracting
• Engage and build rapport with prospective customers to help determine where Bloodhound Enterprise might fit within their security priorities

Sales Engineer – Federal

Account Executive

• Hunt, qualify, and manage the sales cycle to close sales opportunities and generate new business for BloodHound Enterprise in assigned territory or account list
• Lead technical, solution-oriented sales conversations that help clients understand the uniquely differentiated capabilities of BloodHound Enterprise
• Identify new business opportunities and prepare detailed account development plans
• Identify and document client’s business objectives and outcomes
• Achieve ACV sales quota on a monthly and quarterly basis
• Track and report on all opportunities, pipeline, and bookings to provide accurate forecasting
• Establish and maintain effective relationships with channel partners, including supporting field events, co-selling, and supporting training activities as required

Account Executive – Federal

Full-stack Engineer

• Design, develop, and maintain high-performance REST APIs and other web services that meet business requirements and scale to handle large amounts of traffic
• Implement security best-practices to safeguard sensitive data
• Participate in code reviews to maintain code quality standards and provide constructive feedback to team members
• Identify and troubleshoot performance bottlenecks, system failures, and bugs

Services Software Engineer, Go

Business Development Rep

Engage with inbound (direct and partner) leads to understand their needs and assess if they are a good for BloodHound Enterprise Standard and Basic.
All SpecterOps inbound lead qualification, demo scheduling, timely and professional follow through for prospective customers.
Work with revenue marketing to develop and execute event lead campaigns.
Develop and maintain a sales level understanding of SpecterOps product (BloodHound Enterprise), services, training, and market trends.
Maintain accurate and up to date records in Salesforce by tracking all interaction and progress through the sales funnel.
Work closely with Account Executives, Account Managers and Sales Engineers team to transition qualified leads to demos, providing details of lead requirements.
Work with Regional Directors and Account Executives on outbound account targets and scheduling demos.
Provide metrics and status updates of all leads, demos and new pipeline added weekly to the sales team.
Collaborate with our growing channel community to start qualifying those leads and the co-sell efforts.
Responsible for scored and event lead reach out and demo scheduling.

Marketing Operations – Automation Manager

Sales Development Representative

Sales Development Representative

Senior IT Support Specialist

Sales Engineer – Federal

Account Executive – Federal

Services Software Engineer, Go

Business Development Representative