SpecterOps

Director

• Manage and develop a team of three Channel Account Managers, two in the U.S. and one in the UK.
• Identify, recruit and onboard new, qualified partners to sell BloodHound Enterprise
• Define and manage GTM strategy with key partners with set revenue targets
• Establish productive and professional relationships with partners from leadership to field sales
• Identify and qualify short- and long-term business opportunities and address competitive threats
• Achieve quarterly and annual sales goals and objectives.
• Build in-depth knowledge of partner’s business priorities, challenges and initiatives.
• Develop strong relationships with partners using internal and external resources to maximize revenues opportunities.
• Establish clear goals and priorities; translate strategy into action plans; keep the business focused on the core drivers of profitable growth. Hold self and partners accountable for onboarding goals against a timeline.

Director of Global Channels

People Operations

• Lead various aspects of the employee lifecycle, including new hire orientation, onboarding, offboarding, etc.
• Help maintain employee data systems (Rippling, Lattice, etc.), ensuring data integrity and accuracy
• Be the point of contact for employee questions and requests, escalating as needed
• Assist People Operations and Finance with various payroll functions including state registrations and tax issues, non-exempt payroll processing, end of year filing and reporting, etc.
• Conduct comprehensive monthly and ah-hoc reporting, HR system administration, and audits to ensure compliance and support teams across the organization
• Help organize and lead engagement activities throughout the year
• Assist the recruiting team with interview coordination as needed
• Help consistently improve and create people processes and workflows
• Partner with the Director of People Operations on ad-hoc projects and people activities as assigned

People Operations Generalist

Customer Success Manager

• Own a portfolio of Commercial customers as the primary relationship lead.
• Maintain regular, structured communication tied to customer goals, posture, and outcomes.
• Translate technical activity into clear value statements customers actually understand.
• Run lightweight value check-ins and periodic reviews appropriate to customer size and complexity.
• Make sure customers always know:
• what’s been done
• what’s improved
• what’s next
• why it matters
• Create and maintain simple, actionable success plans across your portfolio.
• Partner with TAMs to track onboarding, adoption, and posture milestones.
• Surface renewal risk early and coordinate with Renewals before problems harden.
• Eliminate “surprise” renewals through consistent prep and expectation setting.
• Own the customer narrative well before renewal conversations start.
• Maintain accurate stakeholder and persona maps for each account.
• Identify gaps in coverage early and work to close them.
• Track engagement signals and sentiment across your book.
• Flag risk when it’s still cheap to fix.
• Use telemetry, engagement signals, and human judgment to understand account health.
• Execute consistently on the core CS motions that protect retention at scale.
• Contribute feedback to improve health scoring and lifecycle plays over time.
• Keep your book clean, current, and visible
• Understand SpecterOps’ product and services portfolio well enough to recognize fit.
• Identify expansion signals rooted in demonstrated value and maturity progress.
• Hand off qualified opportunities with context and credibility.
• Support Sales and Renewals with clear success evidence when expansion occurs.
• Partner closely with TAMs to ensure technical progress aligns with customer expectations.
• Coordinate with Renewals to manage timing, risk, and narrative.
• Share structured feedback with Product and Services based on real customer patterns.
• Help improve CS playbooks, workflows, and operating rhythm as we scale.

Security Analyst

• Support Security Operations at a SpecterOps customer site working directly with client personnel and systems.
• Independently support the client engineering, managing, and monitoring Security Operations Center (SOC) systems.
• Utilize excellent technical skills in the security operations space.
• Exhibit impeccable soft skills and be well-organized and self-directed.
• Interface with client contacts and staff professionally.

Defensive Security Analyst

Product Designer

• Translate complex cybersecurity and data visualization concepts into intuitive, accessible user experiences.
• Organize information and navigation to support clarity and scalability in data-heavy interfaces.
• Design dashboard and reporting screens to support clarity and prioritization.
• Develop and maintain high-quality, low & high-fidelity wireframes, prototypes, and UX documentation.
• Contribute to UX research and testing to validate assumptions and refine design decisions based on user feedback.
• Present and communicate design concepts and rationale to peers, leadership, and stakeholders with clarity and confidence.
• Participate in design reviews and provide constructive feedback to peers to uphold design standards.
• Support the evolution of SpecterOps’ design system to ensure consistency, scalability, and accessibility across all product surfaces.
• Stay informed about industry trends, emerging UX technologies, and design tools to continuously improve our design processes and outcomes.

Senior UX Designer

Vice President

• Translate company’s product vision into a cohesive, multi-year execution plan
• Shape and evolve strategy to support emerging initiatives, future product opportunities, TAM expansion, and make explicit tradeoffs across multiple product lines
• Conduct competitive analysis in identity security and adjacent SaaS categories to ensure strategy is grounded in customer value, competitive landscape, and market trends in identity security
• Build and institutionalize a professional roadmap process (prioritization, sequencing, signals gathering, iteration cycles).
• Ensure clear alignment between engineering capacity, market needs, customer commitments, and revenue priorities.
• Manage roadmap across multiple feature teams; articulate tradeoffs and dependencies.
• Build mechanisms for predictable planning; quarterly/annual product planning rhythms, OKRs, and transparency for stakeholders.
• Develop and standardize core product artifacts (requirements, specs, launch plans, definitions of readiness, etc.).
• Implement a structured product discovery process to validate problems, test hypotheses, and de-risk investments before build.
• Define and maintain the product operating model including planning cadence, communication rhythm, accountability across product and engineering.

Vice President, Product

Technical Account Manager

• Customer Onboarding and Training: Consult with customers to understand use cases and desired outcomes. Onboard, train, and enable new BHE customers to ensure a smooth start.
• Customer Engagement and Communication: Maintain regular customer cadence calls to ensure ongoing engagement, proactively address concerns, and share best practices in Identity security. Drive effective communications with customers and internal teams.
• Integration Assistance: Help customers integrate BHE data with other systems, enhancing their overall experience and value recognition.
• Churn Risk Management: Identify churn risk and implement success plans to restore customer health, ensuring long-term customer retention.
• Account Health Monitoring: Keep account health and status updated for management and cross-team reference, providing clear visibility into customer satisfaction and issues.
• Collaboration with Product, Support and Engineering Teams: Act as the customer's voice internally, advocating for requested features and providing the detail and context necessary for product design. Develop solutions or prototypes that improve customer value recognition, leading towards developing new features. Track support tickets and engage engineering as needed to resolve bugs for your customers in collaboration with Support Engineers.

Senior Technical Account Manager

Account Executive

• Hunt, qualify, and manage the sales cycle to close sales opportunities and generate new business for BloodHound Enterprise in assigned territory or account list
• Lead technical, solution-oriented sales conversations that help clients understand the uniquely differentiated capabilities of BloodHound Enterprise
• Identify new business opportunities and prepare detailed account development plans
• Identify and document client’s business objectives and outcomes
• Achieve ACV sales quota on a monthly and quarterly basis
• Track and report on all opportunities, pipeline, and bookings to provide accurate forecasting
• Establish and maintain effective relationships with channel partners, including supporting field events, co-selling, and supporting training activities as required

Account Executive – Mid-Atlantic

Sales Engineer

• Demonstrate products to technical and non-technical audiences, including speaking to the value proposition at an executive level.
• Execute on sales opportunities from discovery to deal closure with the support of an account executive.
• Independently coordinate all aspects of product trials, from installation to helping prospective customers interpret data in the context of their environment.
• Work with Product Management and Engineering teams to build requirements and product features in support of earning new customers.
• Act as an escalation point for pre-sales technical issues that arise
• Author posts for the SpecterOps and BloodHound Enterprise blogs
• Write and deliver presentations at security conferences
• Support and guide prospects through security reviews and contracting
• Engage and build rapport with prospective customers to help determine where Bloodhound Enterprise might fit within their security priorities

General Counsel

• Lead negotiation and drafting of customer MSAs, SOWs, order forms, renewals, amendments, DPAs, and vendor SaaS/service agreements.
• Improve the existing contracts playbook by identifying gaps and clarifying fallback positions.
• Enhance the contracts function through better people, process, and technology alignment.
• Partner with Sales, Security, Finance, and Procurement to balance risk with deal velocity.
• Provide guidance and leadership to members of the contracts/legal staff.
• Work with outside counsel as needed and help shape the future operating model of the legal/contracts function.

Lead Commercial Counsel

• SpecterOps is looking for candidates to support the Security Operations at a SpecterOps customer site working directly with client personnel and systems.
• Candidates will independently support the client through engineering, management, and monitoring of the Security Operations Center (SOC) systems.
• A successful candidate will have excellent technical skills focused on the security operations space, impeccable soft skills, and be a well-organized, self-directed individual with familiarity working for a service-based information security organization.

Accounts Payable

• Process vendor invoices accurately and timely, ensuring proper coding, approvals, and compliance with company policies.
• Support vendor payment cycles, including preparing payment runs, reconciling outstanding payables, and resolving discrepancies.
• Communicate with vendors to address inquiries, resolve issues, and maintain positive relationships.
• Facilitate the expense reimbursement process by reviewing employee expense reports for accuracy and compliance.
• Assist in administering the corporate credit card program, including monitoring usage, coding expenses, and collecting information for monthly reconciliation.
• Contribute to month end close activities by preparing accounts payable schedules and reconciling related accounts.
• Prepare documentation to support annual audits and other compliance reviews.
• Participate in ad hoc projects and duties as assigned by leadership to enhance accounts payable processes and efficiency.

SpecterOps

Director of Global Channels

People Operations Generalist

Customer Success Manager

Defensive Security Analyst

Senior UX Designer

Vice President, Product

Senior Technical Account Manager

Account Executive – Mid-Atlantic

Sales Engineer

Lead Commercial Counsel

Defensive Security Analyst

Account Executive

Accounts Payable Associate

Account Executive – Southeast