Director of Central Operations
Specsavers
full-time
Posted on:
Location Type: Office
Location: VIC • Australia
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Job Level
About the role
- Lead, coach, and inspire senior leaders to execute strategies that empower stores and partners.
- Drive major operational, digital and technology-enabled transformation initiatives, from planning to execution, ensuring lasting impact on performance and operational excellence.
- Deliver the ANZ retail annual plan, aligning projects and initiatives with business goals and Specsavers values.
- Identify opportunities to lift bottom-line productivity and implement meaningful performance improvements.
- Collaborate across leadership and support office teams to remove barriers, foster innovation, and deliver results.
- Contribute at an enterprise level to the ANZ annual plan, ensuring future-focused outcomes for our partners, teams and customers.
Requirements
- Proven director-level retail operations experience in complex, fast-paced environments, with strong commercial acumen and financial experience.
- Retail, healthcare, or franchise experience highly desirable.
- Expertise in leading multi-disciplinary and remote teams.
- Demonstrated ability to lead and influence senior leaders, setting clear direction, building capability and driving execution through periods of change and ambiguity.
- High level of digital and technology literacy, with confidence leveraging data, systems and modern retail tools to improve decision-making and operational effectiveness.
- Exceptional stakeholder leadership, with the ability to build trusted, collaborative relationships across diverse teams and support functions.
- A values-led leadership approach, combining pace and accountability with a strong focus on people, partnership and long-term sustainability.
Benefits
- Quarterly bonus scheme
- Two free pairs of glasses each year
- On-site free parking
- Birthday, Volunteer, Professional Development and Paid Parental Leave
- Health & Wellbeing programs
- Fully funded social club – provides a wide range of activities throughout the year
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
retail operationsfinancial experiencedigital literacytechnology literacydata analysisoperational excellenceperformance improvementproject managementstrategic planningchange management
Soft Skills
leadershipcoachinginfluencingcollaborationstakeholder managementcommunicationinnovationaccountabilityrelationship buildingvalues-led leadership