Optical Call Centre Assistant
Specsavers
full-time
Posted on:
Location Type: Office
Location: Brighton • United Kingdom
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About the role
- tackle a variety of tasks, including all aspects of optical administration including NHS forms and triaging
- answering calls and general queries
- updating & filing records
- managing appointments
Requirements
- Previous experience in a fast-paced customer service environment
- Experience in optics business
- Basic knowledge/experience of optical terminology
Benefits
- Full time - 40 hours, to include weekend working
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicecommunicationorganizationtime management