Specsavers

Call Centre Advisor

Specsavers

full-time

Posted on:

Location Type: Office

Location: Bournemouth • United Kingdom

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Salary

💰 £13 per hour

About the role

  • Organised and equipped to tackle a variety of tasks
  • All aspects of optical administration including NHS forms and triaging
  • Answering calls and general queries
  • Updating & filing records
  • Managing appointments
  • Provide a top-notch administrative service supporting the store’s success

Requirements

  • Previous telephony and administration is essential
  • High level of customer service experience
  • Working in a fast - paced environment
  • Organisational skills
  • Good telephone manner
  • Desire to learn and progress
Benefits
  • Great career progression opportunities
  • Full training provided
  • Additional days leave for your birthday
  • Funded subscription to "WeCare"
  • Access to the Headspace app
  • Enhanced parental leave
  • Staff discounts
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer serviceorganisational skillstelephone mannerdesire to learnability to work in fast-paced environment