Specialty Coffee Association

Communications Director

Specialty Coffee Association

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇮🇪 Ireland

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Salary

💰 €62 - €70 per year

Job Level

Lead

About the role

  • Develop and execute a comprehensive communications strategy that elevates brand awareness and reputation.
  • Craft messaging frameworks that communicate the organization’s vision, mission, and priorities.
  • Build and maintain relationships with journalists, media outlets, and industry influencers.
  • Lead proactive media outreach and manage responses to press inquiries.
  • Oversee press releases, media kits, and storytelling opportunities.
  • Support executive leadership with speeches, talking points, presentations, and thought leadership.
  • Oversee internal communications programs that keep employees informed, engaged, and aligned.
  • Partner with HR and leadership to strengthen organizational culture through communication.
  • Anticipate potential risks and develop crisis communications protocols.
  • Act as a key spokesperson when appropriate and train leadership for high-stakes communications.
  • Oversee content strategy across owned channels (website, newsletters, social media).
  • Ensure consistent voice, tone, and brand storytelling across all platforms.
  • Lead external agencies/consultants.
  • Partner closely with marketing, brand, and digital teams for integrated campaigns.

Requirements

  • Minimum of 8–12 years of progressive communications experience, ideally in corporate, nonprofit, or agency environments.
  • Proven success in developing communications strategies that drive measurable results.
  • Experience leading communications in complex and multicultural environments.
  • Background working effectively in remote or distributed teams.
  • Strong writing and messaging skills, including strategy documents, speeches, talking points, and press materials.
  • Ability to build and maintain relationships with media, influencers, internal leaders, and global stakeholders.
  • Confident spokesperson skills and ability to coach others for high visibility or high stakes communication.
  • Ability to anticipate risks and develop crisis communication plans.
  • Ability to translate organizational goals into communication frameworks and campaigns.
  • Excellent organizational and project management skills with the ability to multi-task and manage your own time, priorities, and resources to achieve goals.
  • Consistent attention to detail with strong quality control over messaging, content, and materials.
  • Familiarity with managing content across websites, newsletters, and social media channels.
  • Strong analytical skills to interpret data and make informed decisions.
  • Excellent problem-solving abilities to develop effective solutions for complex challenges.
  • Experience with Microsoft Office 365

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
communications strategywritingmessaging frameworkscrisis communicationproject managementcontent strategyanalytical skillsproblem-solving
Soft skills
relationship buildingspokesperson skillscoachingorganizational skillsattention to detailmulti-taskingtime management