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HR Director, Employee Experience
Spear Physical TherapyHR Director leading employee relations, HR operations, compliance, and engagement programs for Spear’s multi-site service organization. Building scalable HR practices and manager capability across the employee lifecycle.
Posted 8/12/2026full-timeNew York City • New York • 🇺🇸 United StatesLead💰 $120,000 - $145,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive HR leadership with a focus on employee experience, compliance, and organizational culture. Proven ability to develop scalable HR programs and drive engagement through data-driven insights and strategic partnerships.
Highest-signal resume keywords
8+ Years Of Progressive HR ExperienceEmployee Relations ManagementHR Operations LeadershipStrong Knowledge Of Employment LawData-Driven Decision Making
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HR Business PartnershipPerformance ManagementOnboarding And Offboarding ProcessesHR Policy DevelopmentConflict ResolutionChange ManagementEmployee Experience ImprovementEngagement Survey AdministrationCompliance ReportingWorkforce Trend Analysis
Soft Skills
Excellent CommunicationInfluence And Relationship BuildingCoaching And MentoringCurious And Proactive MindsetSolutions-Oriented Approach
Industry Keywords
HealthcareHospitalityRetailFitnessService-Oriented EnvironmentsHigh-Growth OrganizationsOrganizational CultureEmployee EngagementHR ComplianceMulti-Site Workforce
About the role
Key responsibilities & impact- Lead the strategy and execution of programs creating an exceptional employee experience across the team member lifecycle
- Oversee employee relations, HR operations, compliance, culture, and engagement
- Partner with business leaders to foster a high-performing, values-driven workplace
- Lead initiatives strengthening organizational culture, manager capability, consistent HR practices, and employee experience from onboarding through offboarding
- Champion Spear's culture and values and translate them into leadership, work, and people-decision expectations
- Lead, mentor, and develop the HR Generalist team
- Advise operational and functional leaders on organizational challenges and complex people decisions
- Support organizational growth and change, including new locations, evolving team structures, joint ventures, and other business initiatives
- Build manager capability through tools, coaching, feedback, performance management, and employee-issue guidance
- Oversee employee relations, investigations, performance management, and conflict resolution
- Ensure consistent onboarding, offboarding, employee transactions, and HR service delivery while improving processes
- Develop and maintain HR policies and practices in compliance with federal, state, and local employment laws
- Lead engagement, recognition, communication, and culture initiatives
- Use data, trends, and employee feedback to evaluate effectiveness and drive process improvement
- Maintain connection with field leaders and team members to translate business insights into HR priorities
- Lead engagement surveys and action planning
- Develop retention, recognition, and employee-experience programs
- Partner with Learning & Development and Talent Acquisition on the employee journey
- Monitor workforce trends and recommend initiatives improving engagement and organizational health
- Support audits, compliance reporting, and employment-related risk mitigation
Requirements
What you’ll need- 8+ years of progressive HR experience, including HR business partnership, employee relations, and HR operations leadership
- Experience supporting a multi-site, distributed, or frontline workforce
- Experience in healthcare, hospitality, retail, fitness, or other service-oriented environments preferred
- Experience in a high-growth or scaling organization
- Track record of building and evolving HR practices, processes, and infrastructure as the business grows
- Strong knowledge of employment law and HR compliance
- Strong business acumen and ability to translate operational priorities into practical people solutions
- Experience coaching HR teams and operational leaders
- Experience managing complex employee relations matters
- Ability to build scalable HR programs and improve employee experience
- Excellent communication, influence, relationship-building, and change-management skills
- Data-driven ability to translate workforce insights into action
- Commitment to an engaging, inclusive, high-performing workplace
- Curious, proactive, and solutions-oriented mindset
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Spear Physical Therapy Website LinkedIn All Job Openings 501 - 1000 employees Founded 1999 ⚕️ Healthcare Insurance 🏥 Healthcare 🧘 Wellness Healthcare Insurance
- Healthcare
- Wellness Spear Physical Therapy is an award-winning physical therapy practice dedicated to providing high-quality care for patients of all ages. With over 25 years of experience, they offer personalized treatment plans tailored to individual needs, encompassing a wide range of services from pediatric to geriatric therapy, hand therapy, sports injury prevention, and women’s health. Committed to clinical excellence and patient satisfaction, Spear operates multiple locations throughout the Tri-State area, ensuring accessibility and comprehensive support for their patients' recovery journeys. HR Director, Employee Experience Job not on LinkedIn 🔥 0 minutes ago 🏢🏡 New York City – Hybrid 💵 $120k - $145k / year ⏰ Full Time 🔴 Lead 👩👩👧👦 Human Resources (HR) 🦅 H1B Visa Sponsor Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Lead the strategy and execution of programs creating an exceptional employee experience across the team member lifecycle
- Oversee employee relations, HR operations, compliance, culture, and engagement
- Partner with business leaders to foster a high-performing, values-driven workplace
- Lead initiatives strengthening organizational culture, manager capability, consistent HR practices, and employee experience from onboarding through offboarding
- Champion Spear's culture and values and translate them into leadership, work, and people-decision expectations
- Lead, mentor, and develop the HR Generalist team
- Advise operational and functional leaders on organizational challenges and complex people decisions
- Support organizational growth and change, including new locations, evolving team structures, joint ventures, and other business initiatives
- Build manager capability through tools, coaching, feedback, performance management, and employee-issue guidance
- Oversee employee relations, investigations, performance management, and conflict resolution
- Ensure consistent onboarding, offboarding, employee transactions, and HR service delivery while improving processes
- Develop and maintain HR policies and practices in compliance with federal, state, and local employment laws
- Lead engagement, recognition, communication, and culture initiatives
- Use data, trends, and employee feedback to evaluate effectiveness and drive process improvement
- Maintain connection with field leaders and team members to translate business insights into HR priorities
- Lead engagement surveys and action planning
- Develop retention, recognition, and employee-experience programs
- Partner with Learning & Development and Talent Acquisition on the employee journey
- Monitor workforce trends and recommend initiatives improving engagement and organizational health
- Support audits, compliance reporting, and employment-related risk mitigation 🎯 Requirements
- 8+ years of progressive HR experience, including HR business partnership, employee relations, and HR operations leadership
- Experience supporting a multi-site, distributed, or frontline workforce
- Experience in healthcare, hospitality, retail, fitness, or other service-oriented environments preferred
- Experience in a high-growth or scaling organization
- Track record of building and evolving HR practices, processes, and infrastructure as the business grows
- Strong knowledge of employment law and HR compliance
- Strong business acumen and ability to translate operational priorities into practical people solutions
- Experience coaching HR teams and operational leaders
- Experience managing complex employee relations matters
- Ability to build scalable HR programs and improve employee experience
- Excellent communication, influence, relationship-building, and change-management skills
- Data-driven ability to translate workforce insights into action
- Commitment to an engaging, inclusive, high-performing workplace
- Curious, proactive, and solutions-oriented mindset Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Director of Human Resources 🕒 Yesterday Rhino 201 - 500 🏠 Real Estate 💸 Finance 🛡️ Insurance Website LinkedIn All Job Openings Director of Human Resources leading People strategy, culture, rewards, compliance, and operations for a housing fintech and proptech platform. Partnering with executives as Rhino + Jetty scales its rental technology. 🏢🏡 New York City – Hybrid 💵 $145k - $180k / year ⏰ Full Time 🔴 Lead 👩👩👧👦 Human Resources (HR) 🦅 H1B Visa Sponsor Private Equity HR Consultant 🕒 July 29 Marsh McLennan 10,000+ employees ⚖️ Legal 📣 Marketing 💸 Finance Website LinkedIn All Job Openings Private Equity HR M&A Consultant within Mercer’s M&A Advisory Services team. Advising on human capital throughout the acquisition and value creation lifecycle for private equity clients. 🏢🏡 New York City – Hybrid 💵 $133.2k - $266.4k / year ⏰ Full Time 🟠 Senior 🔴 Lead 👩👩👧👦 Human Resources (HR) 🦅 H1B Visa Sponsor Director, Employee Experience – AI Productivity 🕒 July 13 Priceline 1001 - 5000 📦 Logistics 📣 Marketing ✈️ Travel Website LinkedIn All Job Openings Leading Employee Experience and AI productivity initiatives for Priceline. Driving adoption of innovative AI-driven platforms to enhance workforce efficiency. 🏢🏡 New York City – Hybrid 💵 $185k - $230k / year ⏰ Full Time 🔴 Lead 👩👩👧👦 Human Resources (HR) 🦅 H1B Visa Sponsor Employee Relations Partner 🕒 June 27 Harlem Children's Zone 1001 - 5000 🤝 Non-profit 📚 Education 🌍 Social Impact Website LinkedIn All Job Openings Employee Relations Specialist at Harlem Children's Zone managing employee relations and performance management issues. Leading investigations, advising management, and promoting a positive workplace culture. 🏢🏡 New York City – Hybrid 💵 $90k - $100k / year ⏰ Full Time 🟠 Senior 🔴 Lead 👩👩👧👦 Human Resources (HR) Human Resources Director 🕒 June 14 American Council of Learned Societies (ACLS) 11 - 50 📚 Education 🤝 Non-profit 🌍 Social Impact Website LinkedIn All Job Openings Human Resources Director leading HR strategy and operations at ACLS, a nonprofit federation of scholarly organizations. Serving as trusted advisor to senior leadership and managing all HR functions. 🏢🏡 New York City – Hybrid 💵 $100k - $130k / year 💰 Grant on 2023-08 ⏰ Full Time 🔴 Lead 👩👩👧👦 Human Resources (HR) View More HR and Human Resources Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates About us Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs