Customer Account Representative, Dutch

Speakit

Customer Account Representative managing Dutch-speaking clients’ accounts. Offering support through hybrid or fully remote work options in a multicultural environment.

Posted 5/20/2026part-timeAthens • 🇬🇷 GreeceMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Communicate with Dutch-speaking customers via phone and email
Handle account and payment-related inquiries in a professional manner
Support customers in finding suitable payment solutions and arrangements
Maintain accurate records and update customer information in the system
Follow internal procedures and compliance guidelines
Deliver a positive and customer-focused experience during every interaction

Requirements

What you’ll need

Native or near-native level of Dutch
Excellent level of English (C1 or higher)
Strong communication and negotiation skills
Customer-oriented mindset with professional approach
Previous experience in customer support, collections, finance or account management
Ability to work independently and manage sensitive conversations professionally

Benefits

Comp & perks

Hybrid or fully remote work option within Greece
Competitive salary package
Training and ongoing support
International and multicultural work environment
Career growth opportunities
Stable and long-term collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

strong communication skillsnegotiation skillscustomer-oriented mindsetprofessional approachability to work independentlymanage sensitive conversations