Lead Learning Designer

Speak

full-time

Posted on: 10/2/2025

Location Type: Hybrid

Location: San Francisco • California • 🇺🇸 United States

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Job Level

Senior

About the role

Lead the design and delivery of high-impact, custom B2B curricula tailored to enterprise client needs.
Translate client requirements into project plans, curriculum outlines, lesson briefs, and content deliverables.
Serve as the primary point of contact for all B2B content-related matters.
Establish and enforce a rigorous quality assurance framework, acting as the final gatekeeper for accuracy, pedagogy, and engagement.
Continuously refine content processes, templates, and standards based on feedback and best practices.
Manage and mentor a network of freelance content creators, editors, and QA specialists.
Provide constructive feedback and ensure freelancers deliver consistent, high-quality output.
Partner with Sales, Customer Success, and Operations to align content with client goals and learner profiles.
Collaborate with leadership on content strategy and expansion opportunities.
Streamline workflows, implement operational efficiencies, and scale the content function sustainably.
Develop a library of reusable curriculum components to accelerate future course development.
Analyze curriculum performance and incorporate client/learner feedback into improvements.
Leverage internal AI-powered course tools to maximize efficiency and creativity.
Partner closely with the product team by providing structured feedback on AI content generation tools (e.g., KEITH), ensuring technology continually reduces manual work.

Requirements

3–5+ years of experience in instructional design, curriculum development, or program/content leadership.
Strong portfolio of learning content for corporate/adult learners.
Proven project management skills; ability to manage multiple stakeholders, contractors, and deadlines in a fast-paced environment.
Exceptional editing and QA skills with a keen eye for detail.
Tech-savvy, adaptable, and comfortable working with AI tools and instructional design platforms.
Excellent communication and stakeholder management skills.
Track record of improving workflows and driving measurable operational change.
Willingness to travel to San Francisco 1–2x per month (relocation preferred)

Benefits

Join a fantastic, tight-knit team at the right time: we're growing very quickly, we've most recently raised our Series C from some of the top investors in the valley, and we've achieved product-market fit in our initial markets. You'd join at a magical time when a single person could significantly change the course of the company.
Do your life's work with people you’ll love working with: we care strongly about our craft and want every person at Speak to feel like they're growing every day. We believe in the idea that working with people you both enjoy and have respect for makes everything better. We hire thoughtfully and only work with people we admire deeply.
Global in nature: We're live in over 40 countries and launching in a number of new markets soon. We have dedicated offices in San Francisco, Ljubljana, Seoul, and Tokyo, and you’ll have the opportunity to talk to users in each of these regions on a regular basis as well as travel.
Impact people's lives in a major way: Learning a language is one of the single most life-changing skills one can learn, and right now 99% of people never achieve their goal because the process is broken. We’re helping millions of people achieve their goals and improve their lives.

Applicant Tracking System Keywords

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Hard skills

instructional designcurriculum developmentproject managementeditingquality assurancecontent strategyworkflow improvementAI toolscurriculum performance analysiscontent deliverables