Technical Writer

Spatial Front, Inc

Technical Writer develops documentation for federal software development at Spatial Front, Inc. Focused on user-facing materials and collaborating with stakeholders.

Posted 6/30/2026full-timeRemote • District of Columbia, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $50,000 - $75,000 per yearWebsite

About the role

Key responsibilities & impact

Develop, edit, and maintain end-user documentation, work aids, user guides, release notes, FAQs, and training materials for enterprise applications.
Prepare internal and external communications related to software releases, system enhancements, maintenance activities, and user notifications.
Collaborate directly with NHTSA business stakeholders to gather information and create user-facing documentation and job aids.
Create and maintain documentation in Confluence and organize project knowledge repositories.
Work with project managers, business analysts, developers, testers, and product owners to understand application changes and translate them into user-friendly documentation.
Maintain documentation standards and ensure all deliverables are accurate, consistent, and aligned with federal documentation guidelines.
Update existing documentation to reflect system enhancements and production releases.
Support user adoption by creating instructional materials and documentation for new features and functionality.

Requirements

What you’ll need

Bachelor's degree in English, Communications, Technical Writing, Information Systems, or a related field (or equivalent experience).
Demonstrated experience producing federal project documentation, including release notes, user guides, work aids, training materials, and customer-facing communications.
Experience collaborating directly with federal stakeholders to develop end-user documentation.
Proficiency with Confluence for documentation management is must.
Working knowledge of Jira to track documentation tasks and software releases.
Excellent written, editing, proofreading, and communication skills.
Strong attention to detail and ability to translate technical concepts into clear, concise documentation for business and end users.
Experience supporting Agile software development teams.

Benefits

Comp & perks

Equal-opportunity Employer, EOE AA M/F/Vet/Disability
Work Location: Remote

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Technical WritingEditingProofreadingDocumentation StandardsUser Documentation DevelopmentRelease Notes CreationTraining Materials ProductionUser Adoption SupportInformation GatheringContent Organization

Soft Skills

Excellent Communication SkillsStrong Attention To Detail