Senior Software Developer

Spatial Front, Inc

Senior Software Developer at Spatial Front, Inc. responsible for software design, development, and testing.

Posted 6/12/2026full-timeBethesda • Maryland • 🇺🇸 United StatesSenior💰 $90,000 - $130,000 per yearWebsite

Tech Stack

Tools & technologies

AnsibleAWSAzureCloudDNSITSMJavaJenkinsMS SQL Server.NETOraclePythonServiceNowSplunkSQLTCP/IP

About the role

Key responsibilities & impact

Design and implement automation workflows to streamline new site deployments, configuration management, compliance checking, and incident resolution.
Develop tools and scripts that operationalize internal support processes, reducing project backlog and resource constraints.
Build policy-based routing automation and orchestration pipelines using Ansible, Ansible Tower, Jenkins, and Python.
Implement “one touch to many deliverables” solutions to maximize throughput across the TOC.
Implement and sustain an AIOps platform within the USCIS TOC, enabling domain-centric and domain-agnostic AI interventions across the enterprise.
Develop and deploy predictive analytics models to forecast infrastructure issues before they impact users (reducing MTTD, MTTI, and MTTR).
Build anomaly detection, event correlation, and automated remediation capabilities using machine learning (ML) and natural language processing (NLP) techniques.
Integrate ITSM frameworks with AIOps tooling to automate threshold management and service response.
Consolidate data from SolarWinds, New Relic, Splunk, ServiceNow, Cisco DNAC, and other sources into unified operational dashboards.
Provide O&M support and enhancements for enterprise monitoring tools including SolarWinds, New Relic APM/Synthetics/Infrastructure, Aternity, Cisco DNA Center, Ansible Tower, and Jenkins.
Develop and maintain Business Analytics Dashboards and ServiceNow workflow automation.
Create scheduled and ad hoc reporting for WAN/LAN performance, CPU/memory/disk utilization, and capacity trends.
Diagnose and resolve application deployment issues across multi-tier, web-based JAVA and .NET environments.
Apply DevSecOps practices to develop new TOC capabilities and integrate emerging technologies into the USCIS enterprise landscape.
Support cloud operations across AWS and Azure, including ASR, security groups, VPCs, and VPGs.
Participate in war rooms, tiger teams, and specialized working groups to resolve critical infrastructure issues.
Author technical reports, white papers, and diagrams produced during engineering activities; deliver content into the TOC Playbook and ServiceNow Knowledge Management.

Requirements

What you’ll need

Minimum 5+ years of IT experience as a lead or Subject Matter Expert (SME) in software development
Demonstrated expertise in automation and orchestration tool development (Ansible, Python, Jenkins, or equivalent)
Hands-on experience designing and deploying AIOps, ML, or predictive analytics solutions in enterprise IT environments
Proficiency with enterprise monitoring platforms (SolarWinds, New Relic, Splunk, or equivalent)
Experience with ServiceNow workflow development and ITSM process automation
Experience developing and deploying solutions in cloud environments (AWS and/or Azure)
Strong understanding of networking concepts including LAN/WAN, SD-WAN, TCP/IP, SNMP, NetFlow, DNS, and DHCP
Ability to analyze user requirements and translate them into scalable, maintainable software solutions
Excellent written and verbal communication skills; ability to produce executive briefings, white papers, and technical documentation
Must be a U.S. Citizen; must have resided in the United States for at least 3 of the past 5 years.
Prior experience in a federal government IT environment, preferably DHS or USCIS is desired
Experience supporting 24/7/365 mission-critical network operations centers (NOC/TOC) is desired
Familiarity with ITIL framework, change management processes, and CCRM workflows is desired
Experience with multi-tier web-based application environments (JAVA and .NET) is desired
Background in database development (Oracle, Microsoft SQL Server) is desired
Experience with Oracle Enterprise Manager (OEM) reporting and application performance analysis is desired
Familiarity with DHS Enterprise Architecture (EA) compliance standards and IPv6 requirements is desired
At least one of the professional certifications: Certification in Software Development, Certification in Automation and Orchestration, Certification in AIOps or Data/ML Engineering is desired.

Benefits

Comp & perks

Must be a US citizen and able to obtain a Public Trust clearance
Equal Opportunity Employer

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

automation workflowsconfiguration managementincident resolutionpolicy-based routingAIOpspredictive analyticsmachine learningnatural language processingDevSecOpsdatabase development

Soft Skills

communication skillsanalytical skillsproblem-solvingteam collaborationtechnical documentation

Certifications

Certification in Software DevelopmentCertification in Automation and OrchestrationCertification in AIOpsCertification in Data/ML Engineering