ServiceNow Developer

Spatial Front, Inc

ServiceNow Developer responsible for developing and configuring ServiceNow to enhance client functionality. Collaborating with agile teams to design data interfaces and improve overall development processes.

Posted 4/24/2026full-timeBethesda • Maryland • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $140,000 per yearWebsite

Tech Stack

Tools & technologies

JamfServiceNowSplunk

About the role

Key responsibilities & impact

Develop, configure, and customize the ServiceNow platform to fit business requirements.
Create and manage workflows, UI Policies, UI Actions, Client Scripts, and ACLs.
Design and implement data interfaces with other enterprise application systems.
Collaborate with cross-functional teams to identify and prioritize business requirements.
Implement ServiceNow best practices for development, configuration, and customization using No code/Low code.
Participate in agile development processes, providing input and feedback to improve overall team performance.
Utilize scripting techniques to develop custom widgets and solutions in the Service Portal.
Assist in designing and updating Service Portal front-end components.
Perform production deployment tasks in preparation for releases.
Maintain an understanding of ServiceNow database hierarchies and design principles.
Write clean, efficient, and maintainable code.
Assist in providing technical support and guidance to team members.

Requirements

What you’ll need

Bachelor’s degree in related discipline. (Must Have)
3+ years of relevant experience in IT development. (Must Have)
Basic ServiceNow certifications CSA and CAD. (Must Have)
ServiceNow Modules required experience: ITOM and Event Management (Must Have)
Custom Workspace Development: Implement custom workspaces using UI Builder and develop comprehensive analytics dashboards. (Must Have).
Other ServiceNow Modules experience: AI Ops, App Engine Studio
Workflow Automation: Must be experienced in creating workflows using Workflow Editor, Workflow Designer, runbooks, and playbooks to streamline processes and ensure efficiencies.
Data Integration: Ability to set up a wide range of integrations (Service Graph Connectors / Integration Hub) with Splunk, SCCM, JAMF or equivalent for software inventory integration.
Communications: Conduct discovery workshops, requirement gathering sessions, conduct process workshops to educate customers on best practices and recommend scalable and sustainable solutions.
Knowledge of client and server scripting, ServiceNow REST APIs, and widget development.
Experience with Agile methodologies (Agile 2.0) for software development.
Knowledge of the ServiceNow app engine and the process for developing and supporting custom applications.
Experience with Advanced scripting, Performance Analytics, Reporting, and other use case areas are highly desirable.
Demonstrated understanding of ITIL processes, operations, and procedures.
Certifications: At least one of the professional certifications: Required: ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD) Desired: ServiceNow Certified Implementation Specialist – ITOM ServiceNow Certified Implementation Specialist – Event Management / AIOps
Additional Certifications in: App Engine IntegrationHub Performance Analytics

Benefits

Comp & perks

SFI offers a comprehensive benefits package. Details available at SFI Careers.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ServiceNowUI PoliciesClient ScriptsData IntegrationWorkflow AutomationCustom Workspace DevelopmentAgile methodologiesAdvanced scriptingPerformance AnalyticsREST APIs

Soft Skills

collaborationcommunicationrequirement gatheringtechnical supportproblem-solving

Certifications

ServiceNow Certified System Administrator (CSA)ServiceNow Certified Application Developer (CAD)ServiceNow Certified Implementation Specialist – ITOMServiceNow Certified Implementation Specialist – Event ManagementServiceNow Certified Implementation Specialist – AIOps