Provide Tier 2 O&M support for all applications, including retrieving, ingesting, processing, disseminating, archiving, verifying, optimizing, monitoring, troubleshooting, timing, and reporting across all core system components
Maintain, monitor, and support complex, mission-critical software systems in an operational 24x7 enterprise environment
Install application software in QA environments, following approved test plans, procedures, and checklists, and verify expected results per the upgrade scope
Develop System Integration Test (SIT) plans, execute testing, and document results
Write detailed implementation and deployment instructions, test changes to impacted and downstream applications, and deploy software to production environments in accordance with NCO procedures
Perform in-depth troubleshooting of applications running in clustered and distributed environments
Develop and maintain Linux automation scripts (Bash, Python, Perl) to support monitoring, deployment, and operational workflows
Maintain and enhance large, complex systems by analyzing program logic, improving efficiency, and producing technical documentation
Create and maintain standard operating procedures (SOPs) to ensure reliable data flow within the NCEP Central Operations IDP environment
Implement new systems and system upgrades in testing and production environments
Participate in rotational, off-hours on-call support as part of a team-based schedule
Interface with system stakeholders to address operational configuration, system performance, and application support questions
Support the migration of on-premises applications to cloud environments and assist with modernization initiatives

Requirements

Bachelor of Science and 4+ years of relevant experience
Intermediate knowledge of Linux/Unix operating systems
Experience with Linux/Unix scripting, including Shell, Perl, and/or Python
Working knowledge of procedural programming languages such as FORTRAN, C/C++, and Python
Experience supporting weather or satellite operations
Willingness to perform rotational 24x7 on-call support
Strong written and verbal communication skills
Ability to work independently on complex technical tasks
Strong organizational and documentation skills.

Benefits

SFI offers a comprehensive benefits package.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

LinuxUnixBashPythonPerlFORTRANC/C++System Integration Test (SIT)troubleshootingautomation scripting

Soft Skills

written communicationverbal communicationorganizational skillsdocumentation skillsindependent workteam collaborationproblem-solvingattention to detailtime managementadaptability