
Product Specialist
Spartech LLC
full-time
Posted on:
Location Type: Remote
Location: Maryland • Montana • United States
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About the role
- Support discussions on product features, use cases, and pricing variables
- Coordinate with Commercial, Marketing, Finance, and Technology teams to evaluate new product opportunities, develop business cases, and support pricing strategy decisions
- Support internal and external understanding of current products through training and information sessions
- Communicate product information in clear, accessible terms
- Develop and maintain pricing models and pricing data
- Participate in pricing strategy reviews with Sales, Finance, and Product Management
- Monitor pricing changes, revenue trends, and margin impact
- Prepare pricing recommendations using market input and historical data
- Manage pricing approvals and maintain updated pricing materials
- Provide pricing support for quotes, proposals, and customer requests
- Use Excel, including pivot tables, to analyze pricing data
- Ensure customer‑facing and pricing materials remain updated as offerings change
- Serve as a point of contact during pre‑sales and post‑sales activity
- Gather customer feedback and identify opportunities for product use and retention
- Maintain internal product information and knowledge repositories
- Support claim substantiation by gathering data and coordinating with Legal, Regulatory, and Technical teams
- Keep documentation and evidence updated and accessible
- Align claims and supporting information with approved guidelines and current offerings
- Provide customer insights and field input to Product Management
- Work with Sales, Marketing, Finance, Implementation, and Support to ensure consistent communication
- Contribute to FAQs, case studies, and other product‑related materials
Requirements
- Bachelor’s degree in Business, Marketing, Finance, Engineering, or a related field, or equivalent experience
- 2–5 years in product support, pricing, product operations, pre‑sales engineering, or technical customer‑facing roles
- Clear communication and collaboration skills
- Ability to explain technical and pricing concepts in simple terms
- Experience using data for insights and decision support.
- Experience with pricing tools and analytics platforms (Preferred)
- SAP usage for product or pricing workflows (Preferred)
- Familiarity with CRM and quoting tools (Preferred)
- Ability to work with proactive self‑direction (Preferred).
Benefits
- Medical, Dental, & Vision.
- Company paid life and long-term and short-term disability programs.
- Flexible spending accounts.
- 401(k) with a strong matching program.
- 120 hours Paid Time Off (pro-rated based on hire date).
- 11 paid holidays.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
pricing modelsdata analysismarket analysispricing strategycustomer insightsproduct supportpre-sales engineeringtechnical customer-facing rolesExcelanalytics
Soft Skills
clear communicationcollaborationexplanation of technical conceptsself-directioncustomer feedback gatheringtraininginformation session facilitationdocumentation managementteam coordinationproblem-solving