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Intern, People & Organizational Development, Customer Success
SparrksFounders Associate supporting customer success in HR startup focusing on effective personal development. Engaging in customer projects and events with a dynamic team in a hybrid environment.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills and empathy in customer-facing roles, with the ability to manage multiple tasks and contribute to team efforts. Proficient in preparing presentations and reports, with a focus on client engagement and event organization.
Highest-signal resume keywords
Strong Communication SkillsCustomer-Facing ExperienceEvent OrganizationPresentation PreparationGerman Language Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
EmpathyOrganizational SkillsTeam PlayerIndependenceContinuous Development
Industry Keywords
Business PsychologyBusiness AdministrationHRClient ProjectsCoaching Programs
About the role
Key responsibilities & impact- Operational support in day-to-day activities with direct customer contact: working on ongoing client projects and coaching programs
- Preparation of presentations, analyses, and decision-making materials
- Support in preparing and executing pitches and reports
- Contributing to the organization and execution of client and Sparrks events
- Co-creation and ownership of our trade show presence at Zukunft Personal Europe
Requirements
What you’ll need- You have strong communication skills and empathy for diverse customer needs
- You have initial practical experience in a customer-facing environment and work independently
- You are well organized and can manage multiple tasks simultaneously
- As a true team player, you are eager to continuously develop and grow
- A relevant degree — though not required — is studies in (business) psychology, business administration with a focus on HR/organization, or a comparable program at the intersection of business, people, and organization
- You speak German at native level and have very good English skills
Benefits
Comp & perks- A steep learning curve, significant responsibility, and the opportunity to actively shape the company
- A dynamic team with great colleagues
- Office in the heart of Berlin (hybrid option available)
- All the classic “startup perks” such as fresh fruit, snacks, drinks, good coffee & team events